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Money Saving Energy Club Poor Communications

swanny65 · 2015-05-02 17:04:19

Hi About 6 weeks ago i requested an energy switch via the Money Saving Energy Club from Scottish Power to Coop. My switch is still showing as in progress and i haven't heard anything from either Money Saving Energy Club or Coop. I have read the Coop delay's article on the "main" MoneySavingExpect website it says switches…

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MSE_Dan_L Posts: 655 MSE Staff

15 July 2015 at 5:15PM

Hi Hengus

Good to hear that Ovo were so prompt at passing us over the update about your electricity switch. If only all switches updated so quickly we'd all be very happy!

Disappointing to hear that Eon didn't get in touch with you until the online account went live - you should normally get a welcome pack (letter/email) directly from your chosen supplier.

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Money Saving Energy Club Poor Communications

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