How to close a TSB account

Hi all,
I dont have a TSB branch near me. Ive just been on the phone to TSB and they said that I have to either go into a branch or close the account in writing. However - I cant see anywhere on their site or Google on how to close the account or which address to use! The chap on the phoen couldnt give me an address either! Has anyone managed to do this?
Thanks

Comments

  • Archi_Bald
    Archi_Bald Posts: 9,681 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    Switch your account to a bank that pays you a bonus for switching to them?
  • dllive
    dllive Posts: 1,316 Forumite
    Part of the Furniture 500 Posts Name Dropper I've been Money Tipped!
    I have 2 TSB enhanced accounts; 2 TSB Classic Plus accounts; and 1 TSB eSavings account. I only want to close the eSavings account. When I go into a branch they tell me I have to do it online becauase its an online saver - and when I go online it says I can only close it in a branch. Their phone support says I have to either go into a branch or in writing but arent abl eto tell me what address or details of what I have to put in the letter to close it! :( Any ideas? Theres nothing on their website or Google about closing an account.
  • anna42hmr
    anna42hmr Posts: 2,882 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    dllive wrote: »
    I have 2 TSB enhanced accounts; 2 TSB Classic Plus accounts; and 1 TSB eSavings account. I only want to close the eSavings account. When I go into a branch they tell me I have to do it online becauase its an online saver - and when I go online it says I can only close it in a branch. Their phone support says I have to either go into a branch or in writing but arent abl eto tell me what address or details of what I have to put in the letter to close it! :( Any ideas? Theres nothing on their website or Google about closing an account.

    go to tsb.co.uk, in the top right hand corner there is a looking glass, picture, type closing an account then click the looking glass. It then brings up an FAQ page on the side asking you to select the type of account (currant, savings etc) select savings and it advises the address is

    TSB,
    Box 1,
    BX4 7SB
    MFW#105 - 2015 Overpaid £8095 / 2016 Overpaid £6983.24 / 2017 Overpaid £3583.12 / 2018 Overpaid £2583.12 / 2019 Overpaid £2583.12 / 2020 Overpaid £2583.12/ 2021 overpaid £1506.82 /2022 Overpaid £2975.28 / 2023 Overpaid £2677.30 / 2024 Overpaid £2173.61 Total OP since mortgage started in 2015 = £37,286.86 2025 MFW target £1700, payments to date at April 2025 - £1712.07..
  • calydon
    calydon Posts: 37 Forumite
    I did this recently - I just sent a letter to my local branch address and they closed it.
This discussion has been closed.
Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 350.3K Banking & Borrowing
  • 252.9K Reduce Debt & Boost Income
  • 453.2K Spending & Discounts
  • 243.3K Work, Benefits & Business
  • 597.8K Mortgages, Homes & Bills
  • 176.6K Life & Family
  • 256.3K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16.1K Discuss & Feedback
  • 37.6K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.