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Credit report corrections help
binerds81
Posts: 112 Forumite
Hi there
Has anyone got an idea of how long it takes equifax, experian or call credit to correct errors on their reports. I have an electoral role error with equifax (fine on other 2 but equifax shows my wrong date of birth) which has been outstanding for a few weeks now.
However, on experian they are showing both my credit cards twice (again fine on other 2) so that my available credit and current debt are both double the actual figure!!
Just wondered if they took days, weeks or months to correct these kinds of errors?
Thanks for any help
Has anyone got an idea of how long it takes equifax, experian or call credit to correct errors on their reports. I have an electoral role error with equifax (fine on other 2 but equifax shows my wrong date of birth) which has been outstanding for a few weeks now.
However, on experian they are showing both my credit cards twice (again fine on other 2) so that my available credit and current debt are both double the actual figure!!
Just wondered if they took days, weeks or months to correct these kinds of errors?
Thanks for any help
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Comments
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Hi binerds81Hi there
Has anyone got an idea of how long it takes equifax, experian or call credit to correct errors on their reports. I have an electoral role error with equifax (fine on other 2 but equifax shows my wrong date of birth) which has been outstanding for a few weeks now.
However, on experian they are showing both my credit cards twice (again fine on other 2) so that my available credit and current debt are both double the actual figure!!
Just wondered if they took days, weeks or months to correct these kinds of errors?
Thanks for any help
If you've noticed incorrect information recorded on your Experian Credit Report then please let us know, we'll be happy to help.
As you've mentioned the information has duplicated on your Experian Credit Report, could you please [EMAIL="uksocialsupport@experian.com"]email me[/EMAIL] your details (name/dob/address) I'll assist you further.
Regards
James Jarvis“Official Company Representative
I am an official company representative of Experian. MSE has given permission for me to post in response to queries about the company, so that I can help solve issues. You can see my name on the companies with permission to post list. I am not allowed to tout for business at all. If you believe I am please report it to forumteam@moneysavingexpert.com This does NOT imply any form of approval of my company or its products by MSE"
Posts by James Jones, Neil Stone, Stuart Storey & Joe Standen0 -
Thanks James, I have emailed your customer on the help email address - do you need me to copy the email to you again? Also, can you give an idea of how long it takes to correct as I am going through a mortgage application currently!0
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Would just like to say thank you very much for experian, they have replied to my email today and another email fro a couple of days ago and sorted out what was needed - didn't think it would be that quick and am impressed with the service
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