Mistake at till - Morrisons

geordie_joe

Mr_Singleton wrote: »

I have just offered some alternative facts

I would hardly call a news paper article a "fact".

You didn't say which news paper, which article, where the news paper got the information etc.

Mr_Singleton

geordie_joe wrote: »

I would hardly call a news paper article a "fact".

You didn't say which news paper, which article, where the news paper got the information etc.

Absolutely no point in telling you it was The Guardian or give you a link to it... as, it's The Guardian a "NEWS PAPER"

Interestingly, Retail-Week an Industry publication found "A survey of nearly 5,000 shoppers by watchmywallet.co.uk found that nearly a third (30%) had stolen goods from supermarkets while using self-service checkouts."

Looking at this more generally, when 'cash back' first became available the cashier would just hand you the money. After large numbers of fraudulent claims for non-reciept of the cash-back money Supermarkets required customers to sign to say they'd received it.... even those shopping at Marks & Spencer. Talking of Marks who remembers their amazing returns policy? Now look at it! its all down to dishonest customers taking advantage. Again John Lewis in Oxford Street had a 15% restocking last time I looked due to the large number of people buying things using them then returning them under returns policy having never had any intention of keeping the product. Again Argos excludes things like video cameras from the 14 money back guarantee because so many people would buy one, video the daughters wedding then return it to claim a refund.

I'm not sure if people here are just argumentative or a bit wet behind the ears but its shops that are forced to protect themselves from dishonest thieving customers NOT customers against the shops.

Maybe I am being harsh but with so many unexplained red flags in the OP's post I'm not inclined to offer comfort for possible theft.

Anyway thats all I have to say on the subject apart from how was the fillet?

geordie_joe

Mr_Singleton wrote: »

Absolutely no point in telling you it was The Guardian or give you a link to it... as, it's The Guardian a "NEWS PAPER"

No point at all.

Mr_Singleton wrote: »

Interestingly, Retail-Week an Industry publication found "A survey of nearly 5,000 shoppers by watchmywallet.co.uk found that nearly a third (30%) had stolen goods from supermarkets while using self-service checkouts."

Interestingly, there is mention of

1. Selecting cheaper fruit/vegetable when weighing
2. Selecting "Small" when required to manually enter size
3. Bagging without scanning
4. Walking off without paying
5. Tampering with scales

But no mention of going home then coming back and claiming to have double scanned something.

Mr_Singleton wrote: »

I'm not sure if people here are just argumentative or a bit wet behind the ears

I've got you down as being wet behind the ears.

Mr_Singleton wrote: »

but its shops that are forced to protect themselves from dishonest thieving customers NOT customers against the shops.

As I said, wet behind the ears.

Mr_Singleton wrote: »

Maybe I am being harsh but with so many unexplained red flags in the OP's post I'm not inclined to offer comfort for possible theft.

I think you are being a bit more than harsh. You practically accuse the OP of theft and in your defence you quote an article that doesn't even mention what the OP did in the first place. Not to mention the fact that 30% stole and 70% DID NOT and you lump the OP in with the 30% for no reason that is clear to me.

I really don't think the OP is so stupid as to start to con a supermarket, get the first part done then come in here to ask how to complete the second half!

Nor are they so stupid as to try and get a free fish by paying for it and then trying to get the money back. If they had wanted a free fish they would have just done what some of the people in the survey you mention did and not scanned it.

Tuareg

geordie_joe wrote: »

Interestingly, there is mention of

1. Selecting cheaper fruit/vegetable when weighing
2. Selecting "Small" when required to manually enter size
3. Bagging without scanning
4. Walking off without paying
5. Tampering with scales

But no mention of going home then coming back and claiming to have double scanned something.

Doing any of the above will if caught get you a ride in a police car as there is a blatent intention to steal.

By scanning 2 separate items then claiming a double scan error when you do your next shop can be fobbed off as confusion if your presented with CCTV showing 2 items ie no free ride in a police car.

I know this as a foaf has done it.

Not wishing to pick sides in anybody elses fight though.

Helix

Mr_Singleton wrote: »

The OP was using a SELF SERVICE till which once the item is scanned won't allow any other items to be scanned until its placed in the "bagging area" for the weight to be checked. So if the barcode indicates 326gr (of Halibut) the till and scanner lock until 326gr is added to the customers bag.

Yes a store helper can override this and maybe thats whats happened here but the store will be able to check weights even though they're not listed on the receipt.

An newspaper article a while back noted that a very very high proportion of the claimed "double scan" errors that customers reported were for high value items i.e bottles of spirits, razors, meat etc. I'll leave you to draw your own conclusions without drawing any aspersions on the OP.

The Morrisons self-checkouts make it even more difficult to double scan. If you have more than one of an item even if you have scanned one and placed it in a bag and its been detected you have to hold the next item thats the same over the scanner longer before it gets registered. I often find I have to scan a different item in between to get it to work.

Cornucopia

Teach a man to scan a fish, and he'll eat for a day.

Teach a man to double-scan a fish and he'll eat forever.

(No offence intended).

geordie_joe

Tuareg wrote: »

Doing any of the above will if caught get you a ride in a police car as there is a blatent intention to steal.

By scanning 2 separate items then claiming a double scan error when you do your next shop can be fobbed off as confusion if your presented with CCTV showing 2 items ie no free ride in a police car.

I know this as a foaf has done it.

Not wishing to pick sides in anybody elses fight though.

Yes but my point was the article was held up as proof the OP was guilty, yet double scanning was not mentioned in the article at all, not even in the list of things people admitted to doing.

dlusman

Cornucopia wrote: »

Teach a man to scan a fish, and he'll eat for a day.

Teach a man to double-scan a fish and he'll eat forever.

(No offence intended).

not quite. If you fraudulently claim a double scan , and get your money back then you are getting a "2 for the price of 1". So second part is

"teach a man to double-scan a fish and he'll eat for 2 days"

Cornucopia

I was thinking that once you get your money back, and you know how to practice the double-scan, you can do it again and again.

Notwithstanding that you would eventually run out of new shops to do it in.


Teach a man to scan (a fish) and he'll eat for a day...

Teach a man to double-scan (a fish) and he'll eat until he runs out of supermarkets (or they run out of fish).

dlusman

Cornucopia wrote: »

I was thinking that once you get your money back, and you know how to practice the double-scan, you can do it again and again.

Notwithstanding that you would eventually run out of new shops to do it in.


Teach a man to scan (a fish) and he'll eat for a day...

Teach a man to double-scan (a fish) and he'll eat until he runs out of supermarkets (or they run out of fish).

even on every subsequent visit , you are still paying some money to the store and getting a "2 for the price of 1" offer each time. You are giving (for example) £10 to the store and getting £5 back.So your net cost is £5 each visit.