We’d like to remind Forumites to please avoid political debate on the Forum.
This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!
The Forum now has a brand new text editor, adding a bunch of handy features to use when creating posts. Read more in our how-to guide
Dishwasher fault argument with Bosch
Honeysooze
Posts: 5 Forumite
Hi, we were bought a new Bosch Classixx just over 2 years ago and the motor has corroded, resulting in water in the base and it's shorting the electrics.
We got an independent engineer in. I told him it was about 4 years old, as I'd forgotten how old it was, and he said it should have happened to a 4 year old machine. As it is, it's just over 2.
We have contacted John Lewis, who said it's Bosch's problem as it's out of warranty, and Bosch said they can't take the word of an independent engineer as they don't know their qualifications. So, we should pay to have one of their guys out to look at it, which will cost us nearly £100. We're trying to get them to agree to pay that if there is a fault that shouldn't have happened, but that's proving difficult. Also, we're very sceptical about their own guy coming round and saying what Bosch want him to. Help!
We got an independent engineer in. I told him it was about 4 years old, as I'd forgotten how old it was, and he said it should have happened to a 4 year old machine. As it is, it's just over 2.
We have contacted John Lewis, who said it's Bosch's problem as it's out of warranty, and Bosch said they can't take the word of an independent engineer as they don't know their qualifications. So, we should pay to have one of their guys out to look at it, which will cost us nearly £100. We're trying to get them to agree to pay that if there is a fault that shouldn't have happened, but that's proving difficult. Also, we're very sceptical about their own guy coming round and saying what Bosch want him to. Help!
0
Comments
-
You have no rights, however the purchaser haswe were bought a new Bosch ClassixxThis is a system account and does not represent a real person. To contact the Forum Team email forumteam@moneysavingexpert.com0
This discussion has been closed.
Confirm your email address to Create Threads and Reply
Categories
- All Categories
- 354K Banking & Borrowing
- 254.3K Reduce Debt & Boost Income
- 455.3K Spending & Discounts
- 247K Work, Benefits & Business
- 603.6K Mortgages, Homes & Bills
- 178.3K Life & Family
- 261.1K Travel & Transport
- 1.5M Hobbies & Leisure
- 16.1K Discuss & Feedback
- 37.7K Read-Only Boards