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BT UK Customer Service

Hi

Searched through all the posts but could not find an answer, have major issue with BT and no disrespect intended to their offshore customer services operation.

Could anyone tell me please what is the best way to get through to someone at BT UK Customer services - if their is such a thing?

Thanks

Comments

  • Browntoa
    Browntoa Posts: 49,555 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    ring the 0800 number and then fail to press any keys when asked to...in the end it switches through
    Ex forum ambassador

    Long term forum member
  • HI

    Thanks for the reply, is this the number you mean Residential Billing/Customer Options 0800 800 150?

    Just searched on Google for it.

    Thanks
  • mgfvvc
    mgfvvc Posts: 1,210 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    I find email to Gavin Patterson (CEO of BT Retail, last time I looked) at [EMAIL="gavin.e.patterson@bt.com"]gavin.e.patterson@bt.com[/EMAIL] gets most things sorted.
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