BT UK Customer Service

in Phones & TV
3 replies 615 views
Hi

Searched through all the posts but could not find an answer, have major issue with BT and no disrespect intended to their offshore customer services operation.

Could anyone tell me please what is the best way to get through to someone at BT UK Customer services - if their is such a thing?

Thanks

Replies

  • BrowntoaBrowntoa Forumite, Board Guide
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    ring the 0800 number and then fail to press any keys when asked to...in the end it switches through
    Links in my signature currently broken
    I'm the Board Guide of the ,Telephones, Pensions , Shop Don't drop ,over 50's , Boost your income and Discount Code boards which means I volunteer to help get your forum questions answered and keep the forum runnning smoothly .However, please remember, board guides don't read every post. If you spot an inappropriate or illegal post please report it to [email protected] Any views are mine and not the official line of MoneySavingExpert.[
  • HI

    Thanks for the reply, is this the number you mean Residential Billing/Customer Options 0800 800 150?

    Just searched on Google for it.

    Thanks
  • mgfvvcmgfvvc Forumite
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    I find email to Gavin Patterson (CEO of BT Retail, last time I looked) at [EMAIL="gavin.e.patterson@bt.com"][email protected][/EMAIL] gets most things sorted.
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