Don't use Teletext Holidays

davidlacy

Don't use Teletext Holidays


1. They charged us significantly more than the price that they were advertising on line when we booked our holiday. But they continued to advertise the lower price for several days after this, even though it was no longer available.


2. They offered no help to us in rearranging our flights after our outward flight was cancelled.


3. They offered no help to us in rearranging our accommodation after our outward flight was cancelled.


4. They made no effort to secure a refund for the 2 nights of accommodation that we weren't able to use.


5. They don't answer the phone on the customer support number.

In contrast to this, Easyjet and Apartments Aura Park Nord were very helpful to us. Easyjet rearranged both of our flights free of charge. Our accommodation was readily able to let us stay on for an extra night, even though Teletext Holidays were unable to do this. And we received compensation for the 2 days of airport parking that we were unable to use, from Gatwick Summer Special car parking.

Our intention for future holidays and our recommendation to others can only be to book the accommodation and flights independently.

I cannot see what value Teletext Holidays is adding.

richardw

There are plenty of bad reviews around for teletext holidays, so always worth a Google search before booking.

Teletext

Hi DavidLacy,

We are really sorry to read these comments. Please can you provide us with your TT booking ref and we will look into any issues you may have and contact you directly.