Praise - Isupplyenergy

lunabuna

If anyone out there has had enough of the big energy companies poor customer service (I'm looking at you Npower especially after past experience!) I changed electricity supplier to isupplyenergy two years ago and I wanted to say how impressed I've been so far. The prices are reasonable but the key thing is the website is easy to use, the transfer was seamless and I've not had a single problem in all the time I've been with them.
Every now and then they email asking for a meter reading. Submitting the reading on the easy to use website is simple, as was setting up a monthly direct debit. I was worried about switching to a smaller supplier and originally did so after using the energy comparison on MSE. Recommended to all!
Separately - Is £44 per month a reasonable expenditure on electricity on a two bed house when the heating is powered by a wood burner so electricity is only for lighting, shower, cooker, appliances etc? Would be interested to compare to other people's experiences to know if we're using a lot or a little! Was shocked to find my inlaws pay £350 a quarter on a similar sized house.

JJ_Egan

£44 per month is not a low figure but it depends how much you use and the cost .

You say the prices are reasonable so what are they ??

katejo

lunabuna wrote: »

If anyone out there has had enough of the big energy companies poor customer service (I'm looking at you Npower especially after past experience!) I changed electricity supplier to isupplyenergy two years ago and I wanted to say how impressed I've been so far. The prices are reasonable but the key thing is the website is easy to use, the transfer was seamless and I've not had a single problem in all the time I've been with them.
Every now and then they email asking for a meter reading. Submitting the reading on the easy to use website is simple, as was setting up a monthly direct debit. I was worried about switching to a smaller supplier and originally did so after using the energy comparison on MSE. Recommended to all!
Separately - Is £44 per month a reasonable expenditure on electricity on a two bed house when the heating is powered by a wood burner so electricity is only for lighting, shower, cooker, appliances etc? Would be interested to compare to other people's experiences to know if we're using a lot or a little! Was shocked to find my inlaws pay £350 a quarter on a similar sized house.

£44 a month sounds a bit high. I have a similar house (terraced) and pay £30 . I have gas ch.

Azari

lunabuna wrote: »

Separately - Is £44 per month a reasonable expenditure on electricity on a two bed house when the heating is powered by a wood burner so electricity is only for lighting, shower, cooker, appliances etc? Would be interested to compare to other people's experiences to know if we're using a lot or a little! Was shocked to find my inlaws pay £350 a quarter on a similar sized house.

That sounds quite a lot just for electricity with no heating.

However, be aware that electric showers (the ones where the water is electrically heated, not those that just pump water heated separately) use massive amounts of electricity.

If a couple of people have long showers every day using those, that will be a significant part of your usage.

Le_Kirk

The way to compare is to use the actual cost per unit kWh if you can work it our from your bill, given that ALL fuel supply companies make it complicated by using standing charges plus rate per kWh. Some even use one rate up to a certain usage and then another rate after that. For example my electricity is 16.422 pence per day and 10.062 pence per kWh. I also get discounts - £5 per annum for paperless billing and £10 per annum dual fuel.

lunabuna

Azari wrote: »

That sounds quite a lot just for electricity with no heating.

However, be aware that electric showers (the ones where the water is electrically heated, not those that just pump water heated separately) use massive amounts of electricity.

If a couple of people have long showers every day using those, that will be a significant part of your usage.

Thanks for the responses, interesting to hear about the shower. It is electric heated, the water for the hot taps and radiators is powered by a wood burner. Guess that might be the culprit!
Will look at the bill and try and work out the figures, thanks again.

williham

We pay about £15 a month, 4 bed house but only 2 of us living here. All energy saving bulbs and everything gets turned off when not in use.