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Logging into CSD

Crag30
Crag30 Posts: 280 Forumite
Tenth Anniversary 100 Posts
edited 22 April 2015 at 8:50AM in Savings & investments
Anybody also having problems logging into Charles Stanley Direct?

I have just finally got into my account, but it's very very slooooowww

Comments

  • noggin1980
    noggin1980 Posts: 419 Forumite
    yeah same here
  • Crag30
    Crag30 Posts: 280 Forumite
    Tenth Anniversary 100 Posts
    Strangely, I have just received a blank email off them too. :think:

    Maybe they just could not find the words to say that this mornings trading has been just so good I now have too much money in my account and should retire this instant and go fishing :j
  • noggin1980
    noggin1980 Posts: 419 Forumite
    Crag30 wrote: »
    Strangely, I have just received a blank email off them too. :think:

    Maybe they just could not find the words to say that this mornings trading has been just so good I now have too much money in my account and should retire this instant and go fishing :j

    The e-mail was a summary of everything you own with them, looks like you've been wiped out.:p

    joking aside I received the same blank e-mail.
  • Kendall80
    Kendall80 Posts: 965 Forumite
    Ninth Anniversary 500 Posts Name Dropper
    Same issues here. Very slow and blank email received. I've sent them an instant message but have not yet received a response.
  • nearlyretired2004
    nearlyretired2004 Posts: 501 Forumite
    edited 22 April 2015 at 11:22AM
    Gmail conveniently gives extra information if the 'sender' appears to be someone else and in this case the blank email came 'via' ...(cant remember the company name....) and on checking this is the same company who send out CS's advertising mails that I have received before, so think this is just a glitsch in that companies email systems......

    EDIT: the email comes from msgfocus.com which is operated by adestra.com who provide marketing email services
  • Crag30
    Crag30 Posts: 280 Forumite
    Tenth Anniversary 100 Posts
    noggin1980 wrote: »
    The e-mail was a summary of everything you own with them, looks like you've been wiped out.:p

    That would just be my luck too. I must have been a horrible so and so in a previous life:o
  • edinburgher
    edinburgher Posts: 14,222 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    All back to normal when I left it alone for a couple of hours. This is what we get for checking our portfolios too much! ;)
  • Kendall80
    Kendall80 Posts: 965 Forumite
    Ninth Anniversary 500 Posts Name Dropper
    CSD have sent a follow up email apologising for the blank email which was sent in error.
This discussion has been closed.
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