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BROKEN electric meter where do i stand?

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  • Tampered prepayment meters are charged approx £250, applied as debt on the new meter.No charges for other broken meters
  • Looks like meter will be changed free of any charge as it has just feozen. Just worried about what crazy estimation e-on will come up with if there is a back dated payment. I dont have the money as we will have just moved to another property.
  • naedanger
    naedanger Posts: 3,105 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    harko1986 wrote: »
    Looks like meter will be changed free of any charge as it has just feozen. Just worried about what crazy estimation e-on will come up with if there is a back dated payment. I dont have the money as we will have just moved to another property.

    You are probably worrying unnecessarily. Therefore if I were you I would wait for the supplier's suggested bill before considering the matter further as I would hope and expect it to be reasonable.

    However if when you get it you believe it is erroneously high then you can dispute it and complain at that point. If you have been paying based on an earlier estimate then I would expect the supplier to fully reconcile any higher estimate that they come up with now against the previous estimate.

    Also since you have done nothing wrong I would expect the benefit of any doubt in the estimation to be in your favour.

    If you do get a high bill then post again at that time.
  • Its very common to get electric meters gone down. the £20 Ampy meter is always doing it.the suppliers always estimate on past usage and are very fair. I have several occupliers who have had blank screens for years, they love it because they have very low direct debits. They then use electric heaters to keep their gas bills down.Believe it or not, when I find a blank screen I cannot report it to the supplier.Any reports on my hand held computer do not go through. My company, G4S have stopped passing on the info because they can t be bothered to do it, so I advise the occupier to personally phone the supplier themselves and if they dont fancy doing that, thats as far as it go s.G4S are useless and badly organised, the call centre staff are too busy doing smart meter appointments to worry about someone getting free electricity
  • Swipe
    Swipe Posts: 5,627 Forumite
    Part of the Furniture 1,000 Posts Photogenic Name Dropper
    sacsquacco wrote: »
    My company, G4S

    Do you also have to post those TV licensing calling cards?
  • E.ON_Company_Representative:_Helena
    E.ON_Company_Representative:_Helena Posts: 2,359 Organisation Representative
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    harko1986 wrote: »
    Will there be any charge to having the meter repair or replaced and if so would it be down to my landlord to pay??

    Good morning,

    We don't charge to replace a broken meter, so don't worry about this.

    Helena :)
    Official Company Representative
    I am an official company representative of E.ON. MSE has given permission for me to post in response to queries about the company, so that I can help solve issues. You can see my name on the companies with permission to post list. I am not allowed to tout for business at all. If you believe I am please report it to forumteam@moneysavingexpert.com This does NOT imply any form of approval of my company or its products by MSE"
  • Swipe wrote: »
    Do you also have to post those TV licensing calling cards?
    Yes, we deliver TV licence reminders, they ve also got us sneaking into pubs and clubs to check for dodgy Sky Sports and BT sports.Makes a change from gawping at gas meters all day
  • AKinson
    AKinson Posts: 2 Newbie
    edited 23 April 2015 at 6:49PM
    *Message Removed*
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