Can anyone tell me what this means?

Gmc_2

This arrived after their stipulated 14 days.

Dear Sir,

REJECTION OF INVALID INVOICE

With reference to your corrospondence in relation to the Parking Charge incurred on 21 March 2015 at 13:54, at Two Saints Retail Park car park.

Whilst the Cunsumer Contracts (Information, Cancellation & Additional Payments) Regulations 2013 apply to consumer contracts which were entered into after June 2013, this type of parking contract is excluded from the regulations due to the "automated commercial premises" exemption. As a result, the right to cancel the Parking Contract you entered into Two Saints Retail Park car park does not apply.

ParkingEye is a cap park management business contracted by the owners of private land to manage its usage in line with the landowners directions.

All invoices issued to ParkingEye in relation to any alleged loss, cost or payments sought in relation to payment, appeal or any other issue by motorist are catagorically rejected.

You have not formed a legally binding contract with ParkingEye, under which any right to invoice for payment for goods or services may arise; therefore as stated your invalid invoice is rejected.

Yours faithfully

bazster

It means they've given you the brush-off, as expected. Did they provide a PoPLA code?

Gmc_2

No. Just the above..

pogofish

It would help everyone if you added this to your existing thread - that way it keeps all the info together - so its easier for folk to help/advise.

Gmc_2

apologies..will do.

Herzlos

Did you include a clause about chasing them for your costs? You'll get a separate reply to that than your appeal.

You should include the same text in any subsequent appeal messages you need to send them.

Gmc_2

yes i did. Ive attached this to my original post now:


forums.moneysavingexpert.com/showthread.php?t=5210777

arabesque_101

Clicky link https://forums.moneysavingexpert.com/discussion/5210777

Gmc_2

Although its a brush off, what exactly are they saying?

Redx

they are rejecting your counter claim that was in your appeal

they have 35 days from the original appeal to decide on your actual appeal

so its "on your bike" for the counter claim, no mention yet of what they are doing with your appeal, so another 3 weeks to consider it

in essence

14 days to acknowledge a claim

they have rejected your counter claim

they have also rejected your cancellation of the parking contract netween you

another 3 weeks (or less) before you get a rejection or cancellation, hence no popla code yet

HO87

To the best of my knowledge the "automated commercial premises" exemption applies to the Distance Selling Regulations. So are they now suggesting that their services are covered by that?

Whatever, though having rejected you challenge/appeal they should have supplied a POPLA code.