laptop hdd data recovery help

JJ_Egan

(I don't understand bios, fat32 or any of your other terms. )

If Recuva cannot see your drive then the next step would be a local PC repair shop .

jbainbridge

You did the right thing going into the users\<your name> folder.

It's quite normal for it to say - you don't have permission would you like to add it?

This process (the green line) can sometimes take hours .... I would leave it a little and see what happens.

The fact that you can access the disk is a good sign.

catoutthebag

Thanks I didn't know it can take hours.

I may try accessing it again without using a recovery programme

prost

You might have to take it to a local PC repair place if you don't succeed.