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III not taking regular funding
nrsql
Posts: 1,919 Forumite
I received a secure message saying they hadn't taken the payment on 20 mar and would reapply on 2 April. That didn't happen either.
No response to my secure message.
Checked and the debit card hasn't expired. Their original message was apologising for them not trying to do the transfer I thought but they did say "reapply" for the second one.
Has this happened to anyone else?
No response to my secure message.
Checked and the debit card hasn't expired. Their original message was apologising for them not trying to do the transfer I thought but they did say "reapply" for the second one.
Has this happened to anyone else?
0
Comments
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No - both my and my wife's March regular investments went through as normal around that date.0
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I tried a manual transfer using the debit card and it worked so their details are ok.
Still no response to my message.
Notice their phones are having problems so probably not worth calling.0
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