E energy reviews: Give your feedback

Former_MSE_Fraser

This is a feedback thread on energy supplier

E energy

Please share your experience with other MoneySavers. Click reply to take part

• Did your switch go smoothly?
• Have you had problems since?
• Is it easy to contact?

The feedback comes as part of the

Cheap Energy Club

Click reply below to discuss. If you haven’t already, join the forum to reply.

IceColdRum

I used the MSE Cheap Energy Club site to see what my cheapest option was and found it was "E" I used the join contact form on their website and within an hour I received a call from Alex at their switching team who took me through the initial first questions which included asking if I had an Economy 7 meter which I was unaware of, Alex was immensely helpful and looked this up on the national database and confirmed that I did indeed have an Eco 7 meter at which point I asked if I could check again online to confirm if they were still the best deal for me.
Having re-checked online that E were indeed my best option I phoned back a few hours later and I was put through again to Alex from the main switchboard within a short amount of time and the process went very smoothly and our switch date is now set for the end of this month on the day I can decide whether to stay on the Eco 7 Tariff or whether to change to their standard tariff option.

So far so good! :money: