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PPI Dead End

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I had a mortgage with Farming and Agricultural Finance ltd (FAF ltd) about 10 years ago. It was/is a subsidiary of NatWest. I have called NatWest and spoken to 3 different departments with address of the mortgaged property, an account, sort code and reference number and they can find no trace of me or the mortgage. Does anyone know anything about FAF ltd? Is it a specialist department with NatWest? Google searches don't shed much light....

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  • dunstonh
    dunstonh Posts: 119,719 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Combo Breaker
    Farming and Agricultural Finance ltd are still operating and appear to be separate trading company within RBS.
    I am an Independent Financial Adviser (IFA). The comments I make are just my opinion and are for discussion purposes only. They are not financial advice and you should not treat them as such. If you feel an area discussed may be relevant to you, then please seek advice from an Independent Financial Adviser local to you.
  • Thanks for that information. I see that you're a financial advisor. Are you able to supply any contact details for FAF as I couldn't seem to find any anywhere?
  • From Google and 192.com :-


    Farming and Agricultural Finance Ltd
    3 Princess Way
    Redhill
    Surrey
    RH1 1NP



    T: 0800 225 567
  • Thanks Foxtrotoscar, I'll see where I get....
  • veggiehouse
    veggiehouse Posts: 6 Forumite
    Seventh Anniversary First Post Combo Breaker
    Finally got around to speaking to someone and apparently insurance products were not sold with the agricultural products that FAF ltd offered.

    Could this be right? I was just told this over the phone, is it worth pursuing it further? If so, how could I find any more information?
  • dunstonh
    dunstonh Posts: 119,719 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Combo Breaker
    Could this be right?

    Yes. Not all providers sold it.
    is it worth pursuing it further?

    If you dont believe them then you can pay £10 and do a data subject access request.
    I am an Independent Financial Adviser (IFA). The comments I make are just my opinion and are for discussion purposes only. They are not financial advice and you should not treat them as such. If you feel an area discussed may be relevant to you, then please seek advice from an Independent Financial Adviser local to you.
  • magpiecottage
    magpiecottage Posts: 9,241 Forumite
    1,000 Posts Combo Breaker
    dunstonh wrote: »
    Not all providers sold it.
    This was also not a High Street lender so they probably did not sell the loan, let alone any PPI.
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