Barclays PPI

kns_2

Hello All,
I am after a bit of advice a couple of weeks ago I received a claim form from Barclays saying that they believe I had been miss sold PPI.
So I filled the form in and sent it back.
Today I received a letter saying that they would refund me £469 that's nice I thought.
Reading further into the letter it then went on to say as my account is with Barclays collection department then the balance would be taken off by arrears.
back in 2006 I entered an IVA that was completed in 2011 and Barclays was a creditor.
As the IVA was completed over 4yrs ago and Barclays was included then how can they pass it onto their collections department.
Also any ppi that would be claimed before or after my IVA was not included in my IVA contract.
So can they do this or not?
Thanks in advance

Nasqueron

IVA are a difficult one as some have had success in getting all the premiums back, some offset and have to challenge it and hope the FOS finds in their favour.

While the IVA was 9 years ago, if the PPI was a pre-IVA asset and your debts were frozen or written off then the bank lost money as a result so are simply using the PPI refund as a way of clawing back some of the money not paid to them.

Up to you if you want to try and pursue them to refund the money or accept what they have done - while not applicable in your case, it's the same sort of thing with bankruptcy where a PPI claim for an account that was in the bankruptcy goes to the OR not to you

kns_2

I would of been none the wiser but it was them that wrote to me.
I would of thought the account was closed as the iva was completed in 2011 and there would be no account to pay the money into.

-taff

The account would still have been in arrears, so they've just wiped off some of the arrears.

magpiecottage

Essentially, they said "we will not ask you to repay part of the debt you owe us because you cannot afford to".

You then said that they owe you rather less than you owe them. It hardly seems fair that you should expect them to let you off part of your debt to them but insist that they repay their debt to you in full.