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Completely unresponsive TiVo box?

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Hi

2 days ago I was cleaning behind my TV. I think I must have knocked something because since then my TiVo box isn't working, there's no lights on it at all and the tivo remote no longer powers my tv on or off.

Anyone know what is wrong with it or is it completely dead?

Thanks x

Comments

  • Daisychains
    Daisychains Posts: 155 Forumite
    I should probably add I've tried unplugging and restarting it ha sorry forgot to mention that x
  • Don't underestimate the length of time it takes a Tivo box to boot from cold. It can be 10 minutes before it responds.
  • COVKID
    COVKID Posts: 277 Forumite
    Sounds like you might have caught the mains lead.Check the round plug is firmly pushed in the socket in the middle of the back of the unit.Then follow the lead to the oblong component approx. 4"x2" and check that it is pushed in.Finally follow the lead to the 3pin plug,check that it is secure and switched on
  • Daisychains
    Daisychains Posts: 155 Forumite
    Don't underestimate the length of time it takes a Tivo box to boot from cold. It can be 10 minutes before it responds.

    Thanks I left it over night yesterday and still dead this morning :( xx
  • Daisychains
    Daisychains Posts: 155 Forumite
    COVKID wrote: »
    Sounds like you might have caught the mains lead.Check the round plug is firmly pushed in the socket in the middle of the back of the unit.Then follow the lead to the oblong component approx. 4"x2" and check that it is pushed in.Finally follow the lead to the 3pin plug,check that it is secure and switched on

    Thanks I'll try this x
  • skintpaul
    skintpaul Posts: 1,510 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker I've been Money Tipped!
    cannot speak specifically for TiVo box, but had similar probs with a freeview+..


    unplug box completely (from power and tv), and leave over night. .
    breathe in, breathe out- You're alive! Everything else is a bonus, right? RIGHT??
  • FLA27
    FLA27 Posts: 301 Forumite
    Tenth Anniversary Combo Breaker Photogenic
    I'm sure you have checked this Daisychains but I'd thought I'd mention it anyway. There is an on/off switch on the back of the Tivo which is easy to forget about (easy for me).
  • Daisychains
    Daisychains Posts: 155 Forumite
    Thanks guys, waited in all day for engineer to come to fix it but never turned up!

    I had another look at it and it turns out that the little charger thing (black square box) At the back of it had become unplugged. Feel thick for not noticing it! X
  • COVKID
    COVKID Posts: 277 Forumite
    That was the 4"x 2" component I was talking about. Glad that you have got it fixed.
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