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Non Payment of Aution Item
Comments
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I can understand both sides of this. If you open a case and they get a strike then it will go towards other people being spared a rubbish buyer.
However there are millions of genuine reasons why someone would not pay for an item. There is also a danger of someone paying for an item once a case is opened. If you force a buyer to pay for something they do not want. Then it could end in the item going missing in the post and/or retaliatory feedback. Ebay now seen to be unwilling to remove unfair feedback. It is for this sole reason I only open a case when the buyer is unresponsive to polite message asking about payment.
Maybe Ebay needs to remove Buyers opportunity to leave feedback once an unpaid case has been opened, rather than only if they do not pay.
I did send a payment request (Invoice) through yesterday with a polite note, but still no response. Hoping to hear something either way tonight to save submitting a case.0 -
Buyer never responded to NPB case, case now closed and Ebay Fee refunded to me.0
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Don't forget to add them to your blocked bidders list.0
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