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British Airways - how do get an invoice when you cancel a flight?
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Latest apology arrived, apparently the department is experiencing a major delay. They have confirmed we did not travel!
As per separate post I will leave for this week before writing to CAA, Secretary of State etc.
Unbelievable you have to do this.0 -
I replied last night and stated I would be writing to CAA, Secretary of State and Shadow Secretary of State....
Cancellation Letter was emailed today.
A shame you have to resort to threatening world war to resolve.0 -
Yes statement or receipt is needed.Cancellation Letter was emailed today.
Did it show what you wanted as it's not what you appeared to be looking for?A shame you have to resort to threatening world war to resolve.
Maybe it was going to arrive today anyway.0
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