We’d like to remind Forumites to please avoid political debate on the Forum.
This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!
Natwest Silver Account
nishnash
Posts: 1 Newbie
Hello all, before i start my punctuation and typying skills are not up to any good standard please do not hold that against me).
i went to my Natwest branch on friday just gone, i asked them to close my savings account down and my current account as i do not need there product anymore and that i think i was missold the account. the lady at the bank told me that she could cancel my savings account but not my silver account as there was charges to be paid. i asked her to look at the account and see that my account was in balance and i wanted to close it, she told me that because there was up and coming charges that it will cost me £20 + to close the account. i asked why and she said there was charges to pay for account coming out soon and if i didnt pay there charges would increase. when i asked her to downgrade my account she said there was not anyone in the branch capable of doing so. Now my account is overdrawn and i can see it increasing unless i pay for something i do not want. what can i do? thanks for you time and help.
i went to my Natwest branch on friday just gone, i asked them to close my savings account down and my current account as i do not need there product anymore and that i think i was missold the account. the lady at the bank told me that she could cancel my savings account but not my silver account as there was charges to be paid. i asked her to look at the account and see that my account was in balance and i wanted to close it, she told me that because there was up and coming charges that it will cost me £20 + to close the account. i asked why and she said there was charges to pay for account coming out soon and if i didnt pay there charges would increase. when i asked her to downgrade my account she said there was not anyone in the branch capable of doing so. Now my account is overdrawn and i can see it increasing unless i pay for something i do not want. what can i do? thanks for you time and help.
0
This discussion has been closed.
Confirm your email address to Create Threads and Reply
Categories
- All Categories
- 352.4K Banking & Borrowing
- 253.7K Reduce Debt & Boost Income
- 454.4K Spending & Discounts
- 245.4K Work, Benefits & Business
- 601.3K Mortgages, Homes & Bills
- 177.6K Life & Family
- 259.3K Travel & Transport
- 1.5M Hobbies & Leisure
- 16K Discuss & Feedback
- 37.7K Read-Only Boards