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Builders urinating on the walls inside new build house

Hi,

I was hoping to get some advice about how to tackle a problem i am having with a large, well known housebuilder. I have found out that the builders have been urinating up the walls while building the house, and have photos to prove it. The area in which i have found it happening is what is going to be my kitchen.. But as far as i know... It could be anywhere.

I have tried complaining to the site manager but am getting nowhere. He has made lots of false promises but has failed in executing every single one. He is trying to avoid facing the situation and palming me off with excuses.

I have had enough and am looking to take this further. I have the email address of the CEO and plan to complain directly to him.

My question is how to approach this... As it would seem that being nice and complient with the site manager had failed. What are reasonable demands to make?

Thanks in advance for any advice
«134567

Comments

  • jimbog
    jimbog Posts: 2,279 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    Social media?
    Mail Online?
    Gather ye rosebuds while ye may
  • Davesnave
    Davesnave Posts: 34,741 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    edited 28 March 2015 at 1:41PM
    If it gets out of hand, they could be in deep water....
  • theartfullodger
    theartfullodger Posts: 15,765 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    edited 28 March 2015 at 10:19AM
    Whilst you are thinking about that, you are aware aren;'t you of the plumbing profession's long-standing tradition of having a pee after installing any new or replacement basin?? (In't basin..).

    (It does test the outlet works,,,)
  • G_M
    G_M Posts: 51,977 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Combo Breaker
    Never leave a plumber alone in the attic.

    He'll pee in the water tank.

    Now enjoy your shower. And brushing your teeth......
  • theartfullodger
    theartfullodger Posts: 15,765 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    Faye: If you have photographs of gentlemen peeing that sounds like possible harassment, possible sexual offence (consider men taking photos of women in similar circs..).

    If unhappy simply cancel the deal and buy somewhere else..

    Cheers!
  • G_M
    G_M Posts: 51,977 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Combo Breaker
    I suspect that builders do this on virtually every building site they work on. Because we (the public) rarely see it, we don't worry. It does no real harm in terms of hygene - the kitchen wall will be plastered, tiled/painted, have units attached etc. Plus urine is actually totally sterile: you can use it to clean wounds!

    The issue is psychological. That's not a criticism, but it's the thought of someone peeing in your kitchen that's the problem.
  • davidmcn
    davidmcn Posts: 23,596 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    Faye125 wrote: »
    Would i be within my rights to demand to be compensated?

    No. You haven't suffered a loss. It's not going to make the slightest bit of difference to the completed house.
  • welcome to the real world ;)
  • makeitstop
    makeitstop Posts: 295 Forumite
    edited 28 March 2015 at 12:06PM
    Faye125 wrote: »
    Urine is not sterile. It is a common misconception that it is.

    I wouldn't mind if they had done it 2 meters away through the opening that is for the door (that has not yet been fitted) into the garden. My issue is that they chose to do it inside the house. There was no reason at all for it


    Personally I think you're right to be annoyed at it. It displays a lack of respect for the buyer of the property as well as the reputation of their employer (the developer).

    Any decent site manager would get this stopped IMO, so yes, I think perhaps you need to be far more vocal about it and make an official complaint to the relevant people at the developer. Also state that you're going to put it into Social media, for all to see and hear about it unless some sort of compensation is agreed.

    You should name and shame them here, so as to get the ball rolling to give the developer the headsup that you mean what you are saying.

    The principle of it is just not right, not matter how you slice it.

    Play hard, ask for a lot, and if you get half way to your request, you'll have done ok from it. Perhaps getting some sort of redress for the distress it has caused you will allow you to feel better about your new home.

    I'm sure it's costing enough.

    Just to add...... there's a website called brand-newhomes that is all about new builds. They would love to hear about this i'm sure.
  • martindow
    martindow Posts: 10,611 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    I can't see that there really is a problem here. Maybe if the house is going to have exposed brickwork it could be a minor concern, but if the walls are going to be plastered none of this will be exposed.

    When you get into the house there will be germs there as they are around us all the time in the air and on surfaces. Wash your hands before cooking and eating as you normally would and stop worrying.
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