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William Hill Refusing To Pay Out £285,000

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  • lovinituk
    lovinituk Posts: 5,711 Forumite
    1,000 Posts Combo Breaker
    "The Panel can, of course, emphasise with the customer that he has not received a life-changing payout."

    Emphasise?
    In other words - "Tough s**t mate, you're only getting £19!!"
  • unholyangel
    unholyangel Posts: 16,866 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    lovinituk wrote: »
    In other words - "Tough s**t mate, you're only getting £19!!"

    I think he's highlighting their mistake in using emphasise instead of empathise.
    You keep using that word. I do not think it means what you think it means - Inigo Montoya, The Princess Bride
  • Reggie_Rebel
    Reggie_Rebel Posts: 5,036 Forumite
    fozmcfc wrote: »
    Anyone else spot the error in The Mirror story, under the picture it says Gary and in the article it says George.

    Do I win a prize?

    Easy error to make, have £19.
    It's taken me years of experience to get this cynical
  • lovinituk
    lovinituk Posts: 5,711 Forumite
    1,000 Posts Combo Breaker
    I think he's highlighting their mistake in using emphasise instead of empathise.
    Yes, I know. I was just being (trying to be) funny.

    Must deploy smilies in future to empathise my point!
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