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Question about Barclaycard Closure

20aday
20aday Posts: 2,610 Forumite
Ninth Anniversary 1,000 Posts Combo Breaker PPI Party Pooper
Hello,

Just a quick one... I've closed my Barclaycard account via the online secure messaging service.

The credit limit has disappeared from the screen now so I'm now assuming it's been processed?

Has this happened to others who've terminated their cards with Barclaycard?

Cheers.
It's not your credit score that counts, it's your credit history. Any replies are my own personal opinion and not a representation of my employer.

Comments

  • InsideInsurance
    InsideInsurance Posts: 22,460 Forumite
    10,000 Posts Combo Breaker
    Barclay's banking side have a very slow process for closing accounts and so wouldnt be surprised if their credit card side isnt equally as "efficient"
  • JKSandy
    JKSandy Posts: 711 Forumite
    What response do you have to the online message?


    I sent them an online message to close then got a message to call them, which I did, then the closed it.


    The credit limit was removed, then a think a couple of weeks the account was no longer visible.
    All that glitters is not gold.
  • 20aday
    20aday Posts: 2,610 Forumite
    Ninth Anniversary 1,000 Posts Combo Breaker PPI Party Pooper
    Thank you for the replies.

    I was asked to call the Customer Loyalty Unit and they told me to carry on using the account as I'd be unable to apply with them again for six months.

    Fired off another message and ignored the "call the loyalty unit" again.

    The credit limit has been removed from the online servicing so far.
    It's not your credit score that counts, it's your credit history. Any replies are my own personal opinion and not a representation of my employer.
  • You will get a letter in the post to confirm the closure.
  • 20aday
    20aday Posts: 2,610 Forumite
    Ninth Anniversary 1,000 Posts Combo Breaker PPI Party Pooper
    edited 11 March 2024 at 9:49AM
    You will get a letter in the post to confirm the closure.

    I've received my letter today.

    Thank you to everyone who helped me on this post!
    It's not your credit score that counts, it's your credit history. Any replies are my own personal opinion and not a representation of my employer.
This discussion has been closed.
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