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One missed catalog payment

Hi I am new to this forum so please be gentle. My wife has always had good credit without struggling to get loans. In fact recently she just paid a loan off. She recently applied for another loan and she got refused. We checked her credit report on Expedia and we noticed that she had one late payment which seems to be the culprit. We have a catalog which we pay each month but one month we missed one payment due to the payment date being changed. So what would be the best thing to do and please hold back from sarcasm and refrain from you should have paid it on time ad nauseam it was an accident and now its causing us problems. Is it worth adding a note to Expedia?

Comments

  • YorkshireBoy
    YorkshireBoy Posts: 31,541 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    When was the late payment? If some time ago then she'd have known this anyway, since she'd have been charged (eg £12) for it on the following statement wouldn't she?

    But one late/missed payment on an otherwise impeccable credit file is unlikely, in isolation, to be the reason for the decline.

    Personally, I wouldn't add a notice of correction (NOC) because that will mean she will never pass a computerised credit scoring check and all her future credit applications will need manually scoring by an underwriter. So she may as well appeal future declines as add an NOC to her file.

    Adding a comment like "payment date being changed" won't wash with them...because the root cause was she didn't check her statement(!), not that the date changed. And lenders will expect applicants to be more on top of their game.

    Oh, and Expedia sell holidays. Experian manage credit files. ;)
  • PaulW922
    PaulW922 Posts: 1,041 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    I take it you mean Experian? Expedia is the travel company! :-)

    I doubt it is that one missed payment causing the issues - it is probably that she does not meet the lenders criteria. I cannot see what you can add to the entry that will make any difference. Just wait a couple of months for the record to be updated with a green dot or two and then try again. MSE here has an eligibility checker that can help you apply for credit cards etc.
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