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A mistake?
wydididoit
Posts: 1 Newbie
in Energy
Joined Sainsburys Energy and have so far sent meter readings to them FOUR times, each acknowledged then followed a day or two later by an email saying problem, re-submit. Shambles! Phone site is abysmal. Finally gave meter readings today at their automated number 0800 107 4 985. All seemed to be OK, but I'm not holding my breath
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Comments
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Possibly the system is rejecting them due to a previous erroneous reading-the system will always reject readings that it believes to be wrong. If so you'll need to get them to enter them in manually.No free lunch, and no free laptop
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Me too, I m on my fourth also, I ve given up now, there s no problem with previous erroneous readings either. I have smart meters anyway so I expect Sainsburys BG will eventually get them correct.. I will put this down to a glych in the systemwydididoit wrote: »Joined Sainsburys Energy and have so far sent meter readings to them FOUR times, each acknowledged then followed a day or two later by an email saying problem, re-submit. Shambles! Phone site is abysmal. Finally gave meter readings today at their automated number 0800 107 4 985. All seemed to be OK, but I'm not holding my breath0
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