Free carer ticket at theatre

I have visited several theatres including in the London west end. I am disabled and am offered a free carer ticket for someone to accompany me to shows. I have just tried to book 2 tickets at a theatre i will not name, but they have said they do not make such concessions to disabled, I thought that under the Equality act 2010 they had to make reasonable adjustments for disabled customers, as all the other theatres i have visited have done so.
Any advice welcome please
Thank you
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Comments

  • elsien
    elsien Posts: 35,522 Forumite
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    I'm not sure cheap tickets counts as a reasonable adjustment, does it? Isn't that more about access etc? My local theatre doesn't make concessions either and whether the bigger venues such as the NIA do seems to depend on who is putting the production on.
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  • Indie_Kid
    Indie_Kid Posts: 23,097 Forumite
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    I didn't think they had to make that kind of adjustment either. Some just choose to do that. I know some that don't.
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  • McKneff
    McKneff Posts: 38,857 Forumite
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    Reasonable adjustment doesn mean a free ticket.


    Just aisles wide enough to take a wheelchair and such like.
    make the most of it, we are only here for the weekend.
    and we will never, ever return.
  • d123
    d123 Posts: 8,719 Forumite
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    vision2009 wrote: »
    I thought that under the Equality act 2010 they had to make reasonable adjustments for disabled customers,

    I'm unsure as to why you would think free tickets would be a right for you to expect under the Equality Act.

    Reasonable adjustments would be a wheelchair ramp or dedicated seating/places for a disabled person to use to view the performance, not to expect freebies to take someone with...
    ====
  • tomtontom
    tomtontom Posts: 7,929 Forumite
    If you were not disabled would you go to the theatre alone? The key to reasonable adjustments is reasonableness, and what you describe goes beyond that.
  • vision2009
    vision2009 Posts: 169 Forumite
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    I would question why all the other thatres make this reasonable adjustment and the theatre in question is refusing to do so.
    If i were not disabled i would go alone, however because of my disability i am unable to attend alone.
  • d123
    d123 Posts: 8,719 Forumite
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    vision2009 wrote: »
    I would question why all the other thatres make this reasonable adjustment and the theatre in question is refusing to do so.
    If i were not disabled i would go alone, however because of my disability i am unable to attend alone.

    You are confusing reasonable adjustments with concessions, other theatres might do a concessionary free ticket for the disabled, that's not any form of "reasonable adjustment" which the law relates to.

    How does the free ticket put you in a similar position to a non-disabled theatregoer (which is the aim of making reasonable adjustments).
    ====
  • Indie_Kid
    Indie_Kid Posts: 23,097 Forumite
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    Isn't this what DLA / PIP are for?

    Other theatres have chosen to do this. They don't have to.
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  • tomtontom
    tomtontom Posts: 7,929 Forumite
    vision2009 wrote: »
    I would question why all the other thatres make this reasonable adjustment and the theatre in question is refusing to do so.
    If i were not disabled i would go alone, however because of my disability i am unable to attend alone.

    Then perhaps you could arrange for your carer to support you to your seat/ space and collect you at the end? I'm sure the theatre would accommodate you in this respect.
  • benniebert
    benniebert Posts: 666 Forumite
    d123 wrote: »
    You are confusing reasonable adjustments with concessions, other theatres might do a concessionary free ticket for the disabled, that's not any form of "reasonable adjustment" which the law relates to.

    How does the free ticket put you in a similar position to a non-disabled theatregoer (which is the aim of making reasonable adjustments).

    Isn't this the same argument as to why should people with a Blue Badge and even using a Motability car, have to pay the same parking charges for their vehicle as a non disabled person does.


    In my opinion if two people (one who is disabled) go to the theatre they should pay the same as two non disabled people would. Next thing people will be asking for is front row middle seats in the stalls simply because one is disabled.


    As long as the theatre is accessible for a disabled person, then that should be enough. Free tickets indeed.
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