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Credit report shows an account i forgot I have. Does this mean its still active?

Hello all,

I very recently applied for a form of credit and got rejected :mad: (very likely due to me not being on the current electoral roll - just applied to get on it) so i decided to check out my credit report and see how accurate it is.

Looking on 'check my file' my credit history shows three open accounts: My mobile phone contract, my current bank account and a very old Santander bank account that I forgot about. I got the account from Feb 2006 (im guessing it carried on from my Abbey account) and its says at the last credit report update (Feb 2015) that its status is 'open'.

Just to be clear, this means that my account is still open? Whats the best way for me to close it as i can barely remember anything about it? All I have is my name and the last four digit of the bank account.

Thanks
FTB

23/6 - Offer accepted
7/7 - Application for mortage
8/7 - Searches ordered
21/7 - Mortage Offer issued
30/7 - Contract pack received. Enquiries raised.
9/8 - Mortgage Deed signed and witnessed.
11/8 - Searches returned.
12/8 - Survey completed. Nothing major. 
23/8 - Home buyers report received.
6/9 - Enquiries response received.
15/9 - LISA deposit paid to solicitors
5/10 - Contract signed

27/10- Seller pulled out at exchange
15/11- Exchanged
«1

Comments

  • colsten
    colsten Posts: 17,597 Forumite
    10,000 Posts Seventh Anniversary Photogenic Name Dropper
    As long as you don't have any default markers, or any overdraft limit on that Santander account, it can only be positive for you. This is because it shows that you can manage an account with a credit facility over many years.

    Whether the account is really still open is a different matter. Though it sounds as if Santander are still reporting on it so it probably is. You'll have to ask Santander. You can use https://www.mylostaccount.org.uk/ to get information, or just call them. Or let sleeping dogs lie.
  • Nebulous2
    Nebulous2 Posts: 5,755 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    You could also use it as a donor account, to get a switching fee for opening a new bank account. Is it a current account rather than a savings account?
  • sacvwgolf
    sacvwgolf Posts: 71 Forumite
    Sixth Anniversary 10 Posts Name Dropper Combo Breaker
    It is a current account. My understanding was that having accounts that are no longer used still open was a bad thing?
    FTB

    23/6 - Offer accepted
    7/7 - Application for mortage
    8/7 - Searches ordered
    21/7 - Mortage Offer issued
    30/7 - Contract pack received. Enquiries raised.
    9/8 - Mortgage Deed signed and witnessed.
    11/8 - Searches returned.
    12/8 - Survey completed. Nothing major. 
    23/8 - Home buyers report received.
    6/9 - Enquiries response received.
    15/9 - LISA deposit paid to solicitors
    5/10 - Contract signed

    27/10- Seller pulled out at exchange
    15/11- Exchanged
  • Nebulous2
    Nebulous2 Posts: 5,755 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    edited 21 March 2015 at 8:10AM
    sacvwgolf wrote: »
    It is a current account. My understanding was that having accounts that are no longer used still open was a bad thing?

    I think it is fairly neutral, it doesn't do much if any harm. Some bank accounts are offering a payment to you to switch your account to them and you often need to use the switching service to get the fee and then meet some funding requirements. Some of them also want several direct debits coming from the account, but in return for that you get a useful sum of free cash.

    Many people on here have multiple current accounts. I've just gone up to 4, but a lot of people have well into double figures.

    Check out the bank account forum here.
  • planteria
    planteria Posts: 5,322 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    yes, i would move it for an account transfer incentive. if you want to move to Yorkshire Bank, for example, you will need to obtain a debit card for the account. so just go to a Santander branch and request a debit card to be sent for you
  • colsten
    colsten Posts: 17,597 Forumite
    10,000 Posts Seventh Anniversary Photogenic Name Dropper
    Nebulous2 wrote: »
    You could also use it as a donor account, to get a switching fee for opening a new bank account. Is it a current account rather than a savings account?
    Savings accounts don't show on credit files
    sacvwgolf wrote: »
    It is a current account. My understanding was that having accounts that are no longer used still open was a bad thing?
    That's not correct - if anything, it will be the opposite if it shows 'green' for months on end. The only times an account can negatively impact your ability to get credit is when it has default markers, or if a very large sum of credit is on it.

    In addition, nobody can tell conclusively from your credit files whether the account is used or not.
  • sacvwgolf
    sacvwgolf Posts: 71 Forumite
    Sixth Anniversary 10 Posts Name Dropper Combo Breaker
    It has come up as 'Green Ok' on my report since it was opened. At the very least I need to change my address on it.
    FTB

    23/6 - Offer accepted
    7/7 - Application for mortage
    8/7 - Searches ordered
    21/7 - Mortage Offer issued
    30/7 - Contract pack received. Enquiries raised.
    9/8 - Mortgage Deed signed and witnessed.
    11/8 - Searches returned.
    12/8 - Survey completed. Nothing major. 
    23/8 - Home buyers report received.
    6/9 - Enquiries response received.
    15/9 - LISA deposit paid to solicitors
    5/10 - Contract signed

    27/10- Seller pulled out at exchange
    15/11- Exchanged
  • System
    System Posts: 178,376 Community Admin
    10,000 Posts Photogenic Name Dropper
    You could go and ask them to convert it to a 123 account
    sacvwgolf wrote: »
    It has come up as 'Green Ok' on my report since it was opened. At the very least I need to change my address on it.
    This is a system account and does not represent a real person. To contact the Forum Team email forumteam@moneysavingexpert.com
  • sacvwgolf
    sacvwgolf Posts: 71 Forumite
    Sixth Anniversary 10 Posts Name Dropper Combo Breaker
    Hmm perhaps but Im not sure that account would suit me plus it would involve a lot of juggling and due to me failing to get credit I'm trying to bring everything into order. Although saying that, adding all my previous addresses has boosted my score by 90 points ( I know the score is almost meaningless but at least my report is now more accurate and appearing to have a positive affect on my report)
    FTB

    23/6 - Offer accepted
    7/7 - Application for mortage
    8/7 - Searches ordered
    21/7 - Mortage Offer issued
    30/7 - Contract pack received. Enquiries raised.
    9/8 - Mortgage Deed signed and witnessed.
    11/8 - Searches returned.
    12/8 - Survey completed. Nothing major. 
    23/8 - Home buyers report received.
    6/9 - Enquiries response received.
    15/9 - LISA deposit paid to solicitors
    5/10 - Contract signed

    27/10- Seller pulled out at exchange
    15/11- Exchanged
  • badger09
    badger09 Posts: 11,701 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    Nebulous2 wrote: »
    You could also use it as a donor account, to get a switching fee for opening a new bank account. Is it a current account rather than a savings account?
    planteria wrote: »
    yes, i would move it for an account transfer incentive. if you want to move to Yorkshire Bank, for example, you will need to obtain a debit card for the account. so just go to a Santander branch and request a debit card to be sent for you
    Heng_Leng wrote: »
    You could go and ask them to convert it to a 123 account

    This is going to be impossible, until OP has the full account details :cool:
    "i can barely remember anything about it? All I have is my name and the last four digit of the bank account."

    OP, the quickest way may be to go into a Santander branch with photo ID and proof of address and ask them for the full account details. You may need to make an appointment first :(

    Once you have those, you could use it for a short time then try upgrading it to a 123 account, or if that doesn't suit you, use it for a switch incentive
This discussion has been closed.
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