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Mortgage Lender stopped reporting to Credit Reference Agencies

24

Comments

  • matttye
    matttye Posts: 4,828 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker Debt-free and Proud!
    Source:

    https://ico.org.uk/for-organisations/guide-to-data-protection/principle-4-accuracy/
    Does personal data always have to be up to date?

    This depends on what the information is used for. If the information is used for a purpose that relies on it remaining current, it should be kept up to date. For example, your employee payroll records should be updated when there is a pay rise. Similarly, records should be updated for customers’ changes of address so that goods are delivered to the correct location.

    In other circumstances, it will be equally obvious when information does not need to be updated.
    What will your verse be?

    R.I.P Robin Williams.
  • Joe_Bloggs
    Joe_Bloggs Posts: 4,535 Forumite
    Here are a few credit reporting principles:-
    http://www.scoronline.co.uk/files/scor/high_level_prinicples_document_final.pdf

    What is not addressed is the failure to update a record. The ball is with the ICO on that one.
    J_B.
  • fermi
    fermi Posts: 40,542 Forumite
    Part of the Furniture 10,000 Posts Combo Breaker Rampant Recycler
    Failure to update would be a breach of:
    Data that is reported on your credit file must be fair, accurate, consistent, complete and up to date.
    Free/impartial debt advice: National Debtline | StepChange Debt Charity | Find your local CAB

    IVA & fee charging DMP companies: Profits from misery, motivated ONLY by greed
  • stclair
    stclair Posts: 6,856 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    Personally I think the statement is ambiguous.
    Im an ex employee RBS Group
    However Any Opinion Given On MSE Is Strictly My Own
  • matttye
    matttye Posts: 4,828 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker Debt-free and Proud!
    stclair wrote: »
    Personally I think the statement is ambiguous.

    'Data that is reported on your credit file must be .... up to date'

    Couldn't be much clearer IMO.
    What will your verse be?

    R.I.P Robin Williams.
  • stclair
    stclair Posts: 6,856 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    matttye wrote: »
    'Data that is reported on your credit file must be .... up to date'

    Couldn't be much clearer IMO.

    In your opinion not mine regretably.
    Im an ex employee RBS Group
    However Any Opinion Given On MSE Is Strictly My Own
  • rizla_king
    rizla_king Posts: 2,895 Forumite
    matttye wrote: »
    'Data that is reported on your credit file must be .... up to date'

    Couldn't be much clearer IMO.

    Crystal clear.

    Always one though.
    Still rolling rolling rolling...... :) <
    SIGNATURE - Not part of post
  • matttye
    matttye Posts: 4,828 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker Debt-free and Proud!
    stclair wrote: »
    In your opinion not mine regretably.

    What isn't clear about it?
    What will your verse be?

    R.I.P Robin Williams.
  • rizla_king
    rizla_king Posts: 2,895 Forumite
    matttye wrote: »
    What isn't clear about it?

    It doesnt say what they wish it did. ;)

    Banker blindness in the face of facts.
    Still rolling rolling rolling...... :) <
    SIGNATURE - Not part of post
  • stclair
    stclair Posts: 6,856 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    edited 21 March 2015 at 3:22PM
    Just to keep you all upto speed...

    In August I had an outstanding balance on my Barclaycard of £650.00. I paid the balance in full however since August my account balance has not been up dated and is still the case today. I challenged it with Barclaycard and they stated they are not obligated to report inform to the CRAs. I exhausted the complaints process and passed the matter to the FOS and they said exactly the same.
    Im an ex employee RBS Group
    However Any Opinion Given On MSE Is Strictly My Own
This discussion has been closed.
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