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Spark Energy still debiting my account long after leaving.

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  • Consumerist
    Consumerist Posts: 6,311 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    macman wrote: »
    . . . So the remedy is in your own hands-it's about two minutes work to cancel a DD via online banking, once you have received a final bill.
    Final bills from some suppliers can take a long time to materialise so my advice would still be to cancel the DD as soon as your new supplier has confirmed they have completed the switch or you can determine it by other means.
    >:)Warning: In the kingdom of the blind, the one-eyed man is king.
  • footyguy
    footyguy Posts: 4,157 Forumite
    1,000 Posts Combo Breaker
    macman wrote: »
    You don't seem to understand what a DD is then. A DD can only be cancelled by the account holder-that's you, not Spark. All they can do is cease to draw on it, but it will still remain 'live' (and potentially drawable on), and so this kind of thing can happen, whether by accident or design.
    ...

    That's not actually true as I explained just over a week ago in this thread
    https://forums.moneysavingexpert.com/discussion/5173394

    and as the Spark rep has already said in this thread
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