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Rights / moral question

Hi

I recently went into a car parts place to get some parts that I had reserved to collect

One of the parts was incorrect and they took 40 minutes to pick the correct part from their warehouse. In the confusion the 2 guys there got their sites crossed and refunded me the incorrect part meaning the correct part was free. Should have been £100

Question is 2-fold

Legal where to I stand if they realise their error?
Morally what's right?

They messed up, kept me waiting for 40 minutes and were very disorganised. Should they take the hit and use it to better manage themselves?
«1

Comments

  • tomtontom
    tomtontom Posts: 7,929 Forumite
    For goodness sake, do you really need to ask a forum what the right thing to do is here?

    Legally they have up to six years to pursue them for the money you owe them.

    Morally - work it out yourself!
  • agrinnall
    agrinnall Posts: 23,344 Forumite
    10,000 Posts Combo Breaker
    Only a troll would sign up just to ask a question about morality when the answer is obvious, so I'm calling the OP now.
  • halibut2209
    halibut2209 Posts: 4,250 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    agrinnall wrote: »
    Only a troll would sign up just to ask a question about morality when the answer is obvious, so I'm calling the OP now.

    Do you have their number?
    One important thing to remember is that when you get to the end of this sentence, you'll realise it's just my sig.
  • bris
    bris Posts: 10,548 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    The fact you are on here asking is not only morally wrong but apart from that knowingly taken advantage of an error is a criminal offence, similar to theft by finding.
  • This content has been removed.
  • arcon5
    arcon5 Posts: 14,099 Forumite
    Part of the Furniture 10,000 Posts Combo Breaker
    So one guy refunded, you waited for the other guy to come back and left with what he had found. Knowing the sale had been rescinded and goods not yours. Isn't this theft? It's misappropriation if goods.

    Whether they realise or not is anyones guess. Whether they'll trace it back to you we don't know. But as to the moral and legal aspects, I believe you now have your answer.
  • burlington6
    burlington6 Posts: 2,111 Forumite
    1,000 Posts Combo Breaker
    Ahh, I've said it before and I'll say it again.

    Nobody is as greedy and dishonest as the general British public

    For every bad company there are thousands of bad customers
  • Ah, cyber saints. Ain't they wonderful.
    “Learn from the mistakes of others. You can never live long enough to make them all yourself.”
    ― Groucho Marx
  • Mr_Norrell
    Mr_Norrell Posts: 155 Forumite
    Damoj1983 wrote: »
    Hi

    Question is 2-fold

    Legal where to I stand if they realise their error?
    Morally what's right?

    First question on where to stand: in the dock, for theft.

    Second question: hint - it's not theft.
  • Nodding_Donkey
    Nodding_Donkey Posts: 2,738 Forumite
    Ninth Anniversary 1,000 Posts
    OP to save face wait for your bank statement to arrive then contact them and say you've noticed that they refunded the item but didn't charge for the correct one.

    That, at least, makes you look honest.
This discussion has been closed.
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