MSE News: Campaign victory as Experian pays out for unfairly sold insurance…

Becky_Giles

I received a cheque back today for £218.07 after using your letter template.

I had cancelled the Credit Expert service last July and so had to call them up to get the information I needed to fill the letter in. It was simple to do and they sent me the cheque back in just over a week.

Thank you for the heads up on this !! :j

spamhead63

Having seen the post I called Experian on wednesday (1st April) and after a short conversation, they agreed to look at my claim. Today, two days later, £130 was credited to my bank account. Do you think they know they did wrong and couldn't be bothered to argue their case. Thanks MSE.

strong8096

used the template letter, emailed it yesterday, today got email response of full refund credited to bank card used on their system,
now to do the other halfs account

crapola

Completed template letter and 7 days later (today) recieved a email confirming £88 refund. Excellent. Thank you Martin!

Question: what happens to my continuing membership? Shoild I still be paying £14.99 p/month?

sunjue100

Thank you MSE

Submitted template letter last weekend, just recieved a cheque for £120