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CITI/Welcome/Direct Auto FInancial Services

2

Comments

  • Grow up!!! If as you say it's unprovable and easily dismissed. You are wrong. It's down to the company/bank to prove they didn't miss sell it not the other way around. Yes I know my HP was before CITI were regulated but if you do a search on the Internet ie legal beagles you will see that people have had success with claiming back from companies/banks with policies pre 2001. Sorry for rant but please help people don't shoot them down in flames
  • -taff
    -taff Posts: 15,411 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    You are wrong. It's down to the company/bank to prove they didn't miss sell it not the other way around. Yes I know my HP was before CITI were regulated but if you do a search on the Internet ie legal beagles you will see that people have had success with claiming back from companies/banks with policies pre 2001.


    No, you are wrong.
    It is you who are making the complaint, it is up to you prove it was missold, or provide a baance of probabilities that it was.

    Some companies were regulated pre 2005, some were not, some will take liability, such as Ge Money, most will not.
    Non me fac calcitrare tuum culi
  • Nasqueron
    Nasqueron Posts: 11,045 Forumite
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    edited 18 March 2015 at 10:54AM
    Grow up!!! If as you say it's unprovable and easily dismissed. You are wrong. It's down to the company/bank to prove they didn't miss sell it not the other way around.

    You owe me £100, remember I lent it to you last week? It's down to you to prove you didn't borrow it, please repay me by Friday.

    Do you see why "he who asserts, must prove" is the law in the UK?
    Yes I know my HP was before CITI were regulated but if you do a search on the Internet ie legal beagles you will see that people have had success with claiming back from companies/banks with policies pre 2001. Sorry for rant but please help people don't shoot them down in flames

    FOS regulation of all finance started in 2005, not 2001.

    Banks, building societies and some others were part of earlier regulatory bodies and thus were already regulated so cannot dismiss them. A car dealership before 2005 was pre-regulation and not covered by any other bodies so they can dismiss it. It's only if you get lucky with the underwriter which is entirely dependent on them as they have no liability for the sale.

    It is helpful to tell people the truth, not make up incorrect things just because that is what they want to hear - what do I gain from lying to you and pretending this would be covered when I know full well the company can dismiss the complaint as pre-regulation.

    Sam Vimes' Boots Theory of Socioeconomic Unfairness: 

    People are rich because they spend less money. A poor man buys $10 boots that last a season or two before he's walking in wet shoes and has to buy another pair. A rich man buys $50 boots that are made better and give him 10 years of dry feet. The poor man has spent $100 over those 10 years and still has wet feet.

  • Well to all you non believers I have today received an offer from Citi(A company not regulated in 2001) and as I was told I wouldn't get a penny. They have sent me a cheque for 3700. This was partly due to me emailing one of the Directors of the company and within a few hours he phoned me, apologised and promised it would all be sorted in 2 weeks(I wasn't convinced) Well the Ombudsman phoned me to tell me that would receive an offer letter I have and after 9 months of HELL with CITI finally somebody has sorted it and Im very happy. PLEASE PLEASE PLEASE to all you out there trying to get your money back KEEP GOING, DONT GIVE UP
  • Bb8_2
    Bb8_2 Posts: 1 Newbie
    You should Never give up or be discouraged by someone else putting negative posts! I have just started reclaiming my ppi from citi ( Associates Capitol corporation plc) for a car loan with yes car credit, and they will absolutely give you the run around so you need to be persistent . This company was regulated from 2001 but my loan was 2000. The financial ombudsman has asked me to come back to them if I have any more problems as these people are expected to follow the correct procedure regardless of wether they were regulated or not. I have my original agreement and the letter of satisfaction for the agreement (which i have just submitted) even though they told me they couldn't find any evidence I had a loan with them. Lots of individuals are now taking these unregulated companies to the County Court Money Claim Centre (can be done online or by post) there is plenty of advise to guide you through the process on their site . On other forums people are filing against these companies with success, as they don't seem to want the dispute to get to court so there is always this avenue. And as a side note , credit cards and banks ect go back much further for claims for ppi and other insurances, so always worth asking the financial ombudsman for advice.
  • [Deleted User]
    [Deleted User] Posts: 26,612 Forumite
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    This thread is over twelve months old. Most of the so-called "negative" posts were about the possibility of complaining about GAP insurance, which does not suffer from the same inherent faults as PPI.

    Only the PPI complaint was successful.
  • Nasqueron
    Nasqueron Posts: 11,045 Forumite
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    Well to all you non believers I have today received an offer from Citi(A company not regulated in 2001) and as I was told I wouldn't get a penny. They have sent me a cheque for 3700. This was partly due to me emailing one of the Directors of the company and within a few hours he phoned me, apologised and promised it would all be sorted in 2 weeks(I wasn't convinced) Well the Ombudsman phoned me to tell me that would receive an offer letter I have and after 9 months of HELL with CITI finally somebody has sorted it and Im very happy. PLEASE PLEASE PLEASE to all you out there trying to get your money back KEEP GOING, DONT GIVE UP

    Citi were regulated, as has previously been stated, FOS regulation started in 2005 which then covered all financial sales, banks and building societies and some other lenders were covered by an earlier body so have to take them on

    Sam Vimes' Boots Theory of Socioeconomic Unfairness: 

    People are rich because they spend less money. A poor man buys $10 boots that last a season or two before he's walking in wet shoes and has to buy another pair. A rich man buys $50 boots that are made better and give him 10 years of dry feet. The poor man has spent $100 over those 10 years and still has wet feet.

  • [Deleted User]
    [Deleted User] Posts: 26,612 Forumite
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    Nasqueron wrote: »
    Citi were regulated, as has previously been stated, FOS regulation started in 2005 which then covered all financial sales, banks and building societies and some other lenders were covered by an earlier body so have to take them on
    I don't think Dannyboy1974 is going to read your response, he last logged on to the site in July 2015.
  • Nasqueron
    Nasqueron Posts: 11,045 Forumite
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    Bb8 wrote: »
    You should Never give up or be discouraged by someone else putting negative posts! I have just started reclaiming my ppi from citi ( Associates Capitol corporation plc) for a car loan with yes car credit, and they will absolutely give you the run around so you need to be persistent . This company was regulated from 2001 but my loan was 2000. The financial ombudsman has asked me to come back to them if I have any more problems as these people are expected to follow the correct procedure regardless of wether they were regulated or not. I have my original agreement and the letter of satisfaction for the agreement (which i have just submitted) even though they told me they couldn't find any evidence I had a loan with them. Lots of individuals are now taking these unregulated companies to the County Court Money Claim Centre (can be done online or by post) there is plenty of advise to guide you through the process on their site . On other forums people are filing against these companies with success, as they don't seem to want the dispute to get to court so there is always this avenue. And as a side note , credit cards and banks ect go back much further for claims for ppi and other insurances, so always worth asking the financial ombudsman for advice.

    Trying to use a money claim site against an unregulated firm trying to apply post-regulation sales is a hiding to nothing and relies on the firm not defending, if they defend you lose your fees

    Sam Vimes' Boots Theory of Socioeconomic Unfairness: 

    People are rich because they spend less money. A poor man buys $10 boots that last a season or two before he's walking in wet shoes and has to buy another pair. A rich man buys $50 boots that are made better and give him 10 years of dry feet. The poor man has spent $100 over those 10 years and still has wet feet.

  • Nasqueron
    Nasqueron Posts: 11,045 Forumite
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    I don't think Dannyboy1974 is going to read your response, he last logged on to the site in July 2015.

    Worth noting however in case anyone else necros this thread

    Sam Vimes' Boots Theory of Socioeconomic Unfairness: 

    People are rich because they spend less money. A poor man buys $10 boots that last a season or two before he's walking in wet shoes and has to buy another pair. A rich man buys $50 boots that are made better and give him 10 years of dry feet. The poor man has spent $100 over those 10 years and still has wet feet.

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