Retailers booed me for saying 'don't blame the delivery company' blog discussion

Yodel_representative

charlieheard wrote: »

Someone's obviously got a bee in their bonnet about a something over which MSE have no control. It's like complaining to a listings magazine that a show was cancelled. Martin's response about representing consumers sounds perfectly sensible - just because I read his website doesn't mean he speaks for me!

I had no end of problems with an eBuyer purchase using Yodel recently. Next day delivery was supposed to be Monday, then Tuesday, then Wednesday. I then gave them a contact number in case they were having difficulty, but they failed again on Thursday and Friday. They "couldn't find the house". Funnily enough, we had deliveries from 6 other firms, all of whom managed to find the house that week. Yodel appear to be fairly useless according to the poll, so I won't be using eBuyer again till they fix it, and I told them so.

Hi, if you'd like help with this, please email social.media@sm.myyodel.co.uk with your full address and contact number and I'll be happy to take a look into this for you. Ava

System

Tbh, Yodel drivers pay their staff such little pay that it is embarrassing. They should increase their prices and pay their drivers more.