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Package Bank Account Re-claim Success!

Just had success with the HALIFAX. For about 24+months we had a joint account which we were told was worth having. FREE TRAVEL INSURANCE, MOBILE INSURANCE, ROADSIDE COVER, HOME EMERGENCY COVER.

18 months ago we decide to cancel this account as we were paying £15 month for nothing!

Mobile Insurance - not used, Roadside cover - we have no car, Home emergency cover - already have and we would also get FREE TRAVEL INSURANCE no problem, but when we went to use the policy one of us would have to pay £125 due to a health condition!

We thought that once we closed that account the money was gone but thanks to MSE we have manage to claim for an inappropriate account as it was not suitable for our needs. I must say well done to the HALIFAX for dealing with our claim so promptly! From the time I sent a letter of complaint explaining my issues, to when we got the phone call with an offer, and the transfer of the compensation into our bank account was a total of 5 days!
We received back £669 instantly. Thank-you again MSE:T
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