Incorrect electoral roll information on Experian

hannhol

Hello - I have recently reviewed all my credit information ahead of a mortgage application (this would be a new mortgage after the sale of my current property and the end of my current two year fixed term)

Experian are showing me as registered on the electoral roll at my old address (and I know I have been removed off that roll in a different local authority), although Callcredit/Noddle and Equifax are showing me on the electoral roll at my current address for the correct amount of time.

I have contacted Equifax about amending this, but wondered if this could cause me any issues with my upcoming mortgage application.

Everything else is as it should be on all the reports.

Thanks in advance for any thoughts and comments.

datlex

You need to contact Experian and make sure that you are showing as registered at your address. The address needs to match exactly. So for example if your house has a name as well as number then check what the council refer to it as. In my previous place my landlord had changed the name before I moved in but hadn't thought to tell the council which meant although I was registered to vote, it showed on Experian that I was not as my address did not match. I had to get them to add the previously known as address in parallel so it showed as me being registered.

hannhol

Thanks, as I said I have contacted Experian. But unfortunately it is taking them rather a long time to get back to me.

Experian_company_representative

Hi hannhol

hannhol wrote: »

Thanks, as I said I have contacted Experian. But unfortunately it is taking them rather a long time to get back to me.

I would like to take a look into this for you, I'll check to see if we have an update to your query ahead of your mortgage application.

Could you please email me your details (name/dob/address) and if you’re able to provide me with your Electoral registration number I will gladly be able to look into this further for you.

Regards
James Jarvis