ADP refund for freechild place.

callum9999

richardw wrote: »

There's no legal response yet.

There doesn't need to be if you already know what the law is.

richardw

callum9999 wrote: »

There doesn't need to be if you already know what the law is.

What law's that then?

callum9999

richardw wrote: »

What law's that then?

The law (generally) doesn't legislate for when you don't have to do something. There is no law stating that when taxes fall, companies have to give an equivalent refund back to the customers.

Hence why the Osbourne requested airlines to refund it, not force them, and why airlines like Norwegian were able to publicly state a policy of not refunding them.

Hersetta

But they are giving refunds for children's tickets, just so far refusing on free child places, which makes no sense if we have paid apd for both of them.

richardw

Hersetta wrote: »

But they are giving refunds for children's tickets, just so far refusing on free child places, which makes no sense if we have paid apd for both of them.

Exactly, they want to pocket the £71.

callum9999

Makes perfect sense to me - company wants to make more money.

Presumably they didn't want to take a PR hit in being the only(?) British company not refunding them, but don't think many people will notice if they don't refund the "free" places.

Hersetta

Just an update - I won my complaint to ABTA and First choice have agreed to refund the APD paid on my free child place. £71 in my pocket rather than theirs.