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One Credit Application Recorded as Two

I have a free trial with Experian and my score has recently gone down due to the number of credit applications I have made in the last six months.

The thing is, two of them were for just one product (both recorded as Santander uk plc on 07/03/2015).

Is there anything I can do about this? Experian suggests contacting the lender if they are not my details but there are my details, it's just the same application has been recorded twice. I'm getting closer to 'Poor' than 'Good' now and it's starting to worry me.

Thanks.
Apologies for any typos, my phone can't handle the forums.

Comments

  • [Deleted User]
    [Deleted User] Posts: 35,383 Forumite
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    You could contact Santander and ask them to remove one if it bothers you.

    But assuming you're not in the middle of a mortrgage application, I wouldn't worry too much about it.

    It's only a search and your Experian score means nothing.
  • Experian_company_representative
    Experian_company_representative Posts: 2,134 Organisation Representative
    Part of the Furniture Combo Breaker
    Hi Maggie.Moo
    Maggie.Moo wrote: »
    I have a free trial with Experian and my score has recently gone down due to the number of credit applications I have made in the last six months.

    The thing is, two of them were for just one product (both recorded as Santander uk plc on 07/03/2015).

    Is there anything I can do about this? Experian suggests contacting the lender if they are not my details but there are my details, it's just the same application has been recorded twice. I'm getting closer to 'Poor' than 'Good' now and it's starting to worry me.

    Thanks.

    If there is anything on your credit report that you feel has been recorded incorrectly, we're able to query the information with the lender on your behalf.

    If you wanted to [EMAIL=" uksocialsupport@experian.com"]email me[/EMAIL] your details (name/dob/address) I would gladly be able to investigate this further for you, as I understand this is starting to worry you, I want to assure you that I'm here to help.

    zx81 is correct, you can also contact the lender directly if you would prefer.

    Kind Regards
    James Jarvis
    Official Company Representative
    I am an official company representative of Experian. MSE has given permission for me to post in response to queries about the company, so that I can help solve issues. You can see my name on the companies with permission to post list. I am not allowed to tout for business at all. If you believe I am please report it to forumteam@moneysavingexpert.com This does NOT imply any form of approval of my company or its products by MSE"

    Posts by James Jones, Neil Stone, Stuart Storey & Joe Standen
  • Thanks guys :)
    Apologies for any typos, my phone can't handle the forums.
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