Parking Eye - Town Quay Southampton - Court Claim?

coal-not-dole

Hi all,

I'm hoping that you'll be able to help me with an ongoing saga relating to parking eye.

As part of the Beaulieu spring autojumble event in may last year I lent my classic van to an acquaintance who drove to Southampton to meet an friend at the red jet ferry terminal.

Five days later as the registered keeper I received a parking charge notice form a firm called parking eye. Which stated that the vehicle had stayed in the car park for 33 minutes. But at no time would it have been left unattended.

I appealed online via their website, outlining that I was not the registered keeper, but that I could not identify the driver. That I believed the charges where complety disproportionate.

The appeal was processed and I received a further request for a drivers details which I did not reply to as I was unable to supply the information. They mentioned a holding period for 14 days. The case then went quiet and I heard no more from parking eye.

The 35 day limit mentioned in the appeal paperwork came and went and I had assumed that they had canceled the charge.

I've recently been working abroad and have come home to a new pile of letters from parking eye more than 6 months since my last letter from them. The first new letter states that they are rejecting the appeal and supply details for sending the case to POPLA. However the time limit for doing this expired while I was away. The next letter is described as a LETTER BEFORE COURT CLAIM and talks of likely court proceeding should payment not be received.

I'm looking for advice about what to do next, I've not received any official court papers or anything like that. But equally I'm not sure simply waiting to receive them is a good idea? I don't have money to spend on legal advice so I'm a bit uncertain how to proceed.

Should I write to parking eye detailing what I will say in court to contest the case to see if they back down?

Your advice and thoughts are much appreciated.

DoaM

You sent in an appeal but did not receive any appeal response? (The "name the driver" letter is a prevarication stance they sometimes use - completely in contravention of the BPA code of practice).

Complain to the BPA (email addresses in the NEWBIES thread). Copy that complaint to PE.

Complain also to PE that they never responded to your appeal.

coal-not-dole

The letter received in January was to say they had rejected the appeal. it came more more than 6 months after the last message from them. Hence I had assumed the matter was closed and was a bit surprised to see them still trying to get the money.

Does a 6 month delay go against bpa rules?

Redx

bear in mind this site had a lot of controversy last year and various people were investigating it, never mind court cases, so they may have placed it on hold during that period and maybe resurrected it afterwards

nigelbb

Bylaws apply to Town Quay therefore it's not relevant land for the proposes of POFA 2102. Only the driver can be chased for unpaid parking charges not the keeper https://forums.moneysavingexpert.com/discussion/4995553