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Lloyds TSB - Pin request ???

I've forgotten my pin for my card, so I went on-line to request a new pin.

You can only do so via the website "request a pin" by texting PIN xxxxxxxxxxx to 61119. But when doing so and send it, I get a reply "recepient unknown, cancelled" on my mobile :mad: , otherwise I could pop into the branch one day.

Has anyone had trouble with this number or is there another to use.

Plus there is no link to complain about this on-line.

Comments

  • youknowwho
    youknowwho Posts: 259 Forumite
    just call them up and get one sent out. Mention it to the advisor that the number doesn't seem to work wehn sent from your mobile. No need for a complaint, just tell them something is up, what is there to complian about!
    Halifax CC [STRIKE]£1322.88[/STRIKE] £0 :j 11.9% Virgin CC [STRIKE]£1534.76[/STRIKE] £1384.76 0% until AUG 13. Grant over payment [STRIKE]£166.66[/STRIKE] £0 :j DFD 31 JUL 13 #102 :beer:
    Weight[STRIKE] 164lbs[/STRIKE] :mad: 05 May 164lbs :)Target 146lbs by 30 JUN 13

    Happiness is a way of life not a destination.:j
  • jonesMUFCforever
    jonesMUFCforever Posts: 28,898 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    If its a credit card call pin services - if its a debit card your local branch can do it.
  • James
    James Posts: 2,059 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    If it's a credit card - ask them for a replacement Chip & Signature Card and you wont have any future PIN issues.

    Footnote: It looks as if the Chip & PIN Garage Scam could be migrating to shops.
This discussion has been closed.
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