Lowell - Default

boucho11

Hi guys,

For once I actually have something good to say about Lowell Financial. I wrote to their CEO (via email) about a fortnight ago explaining that I had a default from O2 that was paid in full that was preventing me from obtaining a mortgage.

I was emailed back a number of days later by a lady called Annie who told me she was looking into my account.

This morning I received an email from Annie stating the facts surrounding the default and that it was warranted though as a gesture of good will they would remove the default from my credit file.

I'm not sure if it's good luck or my situation and the fact that i paid in full pretty soon after the default date, Date of default Jan 2013 - Paid in full Jan 2014)

Hopefully this gives some hope to others that are in a similar situation. They CAN be removed. PM me if anyone would like my email template and the contact details

:beer:

matttye

Good result.

I wrote to Halifax asking them to consider changing an arrangement to pay to a default so it drops off my file sooner. They treated it as a complaint, discovered that they had no record I was ever in an arrangement to pay and removed all adverse info + sent me a cheque. This was despite the fact that I accepted being in an arrangement in my letter.

Debt2Null

matttye wrote: »

Good result.

I wrote to Halifax asking them to consider changing an arrangement to pay to a default so it drops off my file sooner. They treated it as a complaint, discovered that they had no record I was ever in an arrangement to pay and removed all adverse info + sent me a cheque. This was despite the fact that I accepted being in an arrangement in my letter.

Hi, so any chance one could now change a default to an arrangement to pay?

Worried_Girl

Sent you a pm

lornz23

Appologies for asking a silly question but what is an arrangement to pay? Pay the bank to remove the defult even if the account is setteled?

matttye

lornz23 wrote: »

Appologies for asking a silly question but what is an arrangement to pay? Pay the bank to remove the defult even if the account is setteled?

No it's a formal arrangement to repay a debt and it falls short of a default.

It's where you can't afford to pay back the contractual amount, but the lender agrees to let you pay a reduced amount to clear the debt. It falls short of a default because the account stays open with an arrangement to pay, whereas it is closed with a default.

kirstybum

Any chance you can post here the details of the CEO please

fermi

http://www.lowellgroup.co.uk/index.php/lowell-groups-2014-financial-results-announcement/

Lowell Group’s CEO, J***** C******, and CFO, C**** S******, plan to hold an audio conference presentation on the company’s performance at 11.00hrs GMT on Tuesday 27 January 2015.

email addresses are in format [noparse]firstname.lastname@lowellgroup.co.uk[/noparse]

boucho11

I've replied to all who PM'd me. Hope you guys have some luck with this.