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Lloyds Bank Charges

Hi All,

I have recently been trying to sort out my financial life and so far have been quite successful thankfully and to you guys for the help and again I need some more...

I have read on here that it is sometimes possible to claim back part of the charges that a bank made on your account if you went overdrawn or missed Direct Debit etc. Back on 2007-2008 I was having a very difficult time with money but long story short I started to miss some payments and standing orders on 2 of my Lloyds bank accounts these resulted in charges being made and before long as I had only a low wage these charges were more each week/month than what I was actually being paid. I struggled on for a while but it got so bad that at the end of 2008 I had to change Banks to Natwest to get out of the cycle. The accounts ended up defaulting as there was no longer any money going into them and they became part of my credit "history" (the debts were sold on to a company which I settled with a while ago) but would it be possible to claim any of those charges back from Lloyds?
The charges total around £3000 from both accounts, £2000 on one and £1000 on another from things like missed D/D and Overdrawn Charges etc.

P.s. I nipped into Lloyds to get a "list" of charges from those accounts the other day which is how I added it all up.

Thanks for any guidance.

Comments

  • Nasqueron
    Nasqueron Posts: 10,825 Forumite
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    Hi All,

    I have recently been trying to sort out my financial life and so far have been quite successful thankfully and to you guys for the help and again I need some more...

    I have read on here that it is sometimes possible to claim back part of the charges that a bank made on your account if you went overdrawn or missed Direct Debit etc. Back on 2007-2008 I was having a very difficult time with money but long story short I started to miss some payments and standing orders on 2 of my Lloyds bank accounts these resulted in charges being made and before long as I had only a low wage these charges were more each week/month than what I was actually being paid. I struggled on for a while but it got so bad that at the end of 2008 I had to change Banks to Natwest to get out of the cycle. The accounts ended up defaulting as there was no longer any money going into them and they became part of my credit "history" (the debts were sold on to a company which I settled with a while ago) but would it be possible to claim any of those charges back from Lloyds?
    The charges total around £3000 from both accounts, £2000 on one and £1000 on another from things like missed D/D and Overdrawn Charges etc.

    P.s. I nipped into Lloyds to get a "list" of charges from those accounts the other day which is how I added it all up.

    Thanks for any guidance.

    Historical complaints are doomed to failure as the banks won the "unfair charges" court case so do not have to consider your complaint - they will simply reject your complaint with reference to the court case in 2009.

    Current financial hardship can be reported to the bank and they may agree to various measures such as freezing interest, refunding charges of a period such as last 6 months or not imposing future charges for a period while you get issues resolved. Do note requests for current hardship are normally subject to the bank checking you don't have any luxury spending which would indicate you were not in hardship (e.g. pay TV, eating out, buying clothes from designer stores etc)

    Sam Vimes' Boots Theory of Socioeconomic Unfairness: 

    People are rich because they spend less money. A poor man buys $10 boots that last a season or two before he's walking in wet shoes and has to buy another pair. A rich man buys $50 boots that are made better and give him 10 years of dry feet. The poor man has spent $100 over those 10 years and still has wet feet.

  • jacen_cartwright
    jacen_cartwright Posts: 18 Forumite
    edited 7 March 2015 at 11:51AM
    Hi,
    Ok thanks, I was under the impression from the article on here about reclaiming that it was still possible just a bit harder and/or smaller payout. Perhaps that article should be amended if it is no longer possible as it is missleading otherwise
  • dunstonh
    dunstonh Posts: 119,864 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Combo Breaker
    Ok thanks, I was under the impression from the article on here about reclaiming that it was still possible just a bit harder and/or smaller payout.

    The article is largely historic but does say that in there.

    The only area of success on complaints at the moment is CURRENT financial hardship. As the accounts are closed and settled, they are not causing you any financial hardship.
    I am an Independent Financial Adviser (IFA). The comments I make are just my opinion and are for discussion purposes only. They are not financial advice and you should not treat them as such. If you feel an area discussed may be relevant to you, then please seek advice from an Independent Financial Adviser local to you.
  • Thanks for the reply, So do you think I should bother with the whole process now as it would be a waste of time or would it be worth making an attempted claim just in-case things change in the future and they have me on record etc?
    I'm just kicking myself I didn't sort my situation out in 2009 before that court ruling. Would of saved me quite a lot of money, but then in reality I couldn't of sorted it out in 2009.
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