Bensons For Bed: Cancel Order?

[Deleted User]

Finally managed to save some money towards a bed, after sleeping in the same bed/mattress for the past 13 years.

Went to Bensons For Beds and seen a bed I liked 8 days ago. It was actually the 2nd cheapest in the shop but still cost £400 for a double bed. I am a rather big guy so I do need a double size (in all honesty, I didn't realize how much beds were nowadays)

The woman asked me how much I wanted to pay today (at the time) and I just shrugged my shoulders and said "£100?" She ok and took the £100 from me. She told me that, my bed will be delivered after 12 days and that I must pay the remaining £300 within the next 5 days. However, I had an unexpected bill (not quite £300 but, it meant not having £300 at the weekend) and called them the other day and they said ok, just pay us on Monday "which is today"

The thing is, I am back to having £300 savings again today. However, got a call from a family member just last night asking me if I want a bed as they are moving abroad and had just bought a bed not that long ago for guests. What is the chances of that?!!!! They said I can have it or they will be giving it to the charity shop.

Just been reading the terms and conditions and it said that, after purchase, I had 1 day to cancel my order and if done after that time, they will refund me, minus 20% of the price

Where do I stand here? Because I have only paid a deposit, can I get my deposit back? Or will they keep £80 as that is 20% of £400 bed. Or lose 20% of £100? The £300 I have saved up, plus the £100 deposit I paid, really could go towards helping repairs in my house, as my house is in such a mess.

Thanks

P.S Or is it just a case of tough cookies and I will either have to pay the whole £400 or take a hit and lose £20 or £80?

unholyangel

Try this post found in the stickies:

Is a deposit ever refundable?

DoaM

Bear in mind that this was an in-store purchase, so cancellation rights are much reduced (as in, almost negligible) versus online purchases.

Still worth reading that article devil woman links.

[Deleted User]

Doesn't look like I have much of a leg to stand on! I wouldn't be too hard done by losing 20% off £100 but, I guess I would lose 20% of £400 which is £80

DoaM

Whilst some may argue they'd need to prove they lost £80 to be able to keep that full amount, you could think laterally and say "Oh well, I've bought a nearly-new bed for £80".

Takeaway_Addict

DoaM wrote: »

Whilst some may argue they'd need to prove they lost £80 to be able to keep that full amount, you could think laterally and say "Oh well, I've bought a nearly-new bed for £80".

I would be thinking I've saved £320 on a new bed...