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Green Valley Poultry Supplies/Chicken House

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I was a customer of Wells Poultry (Chicken House) for nearly 6 years - I ordered from them before Xmas and did not receive my order until the second week of February - it was for
a 175W PAR38 infrared Heat Bulb
Standard Heat Lamp with Energy Saving Switch

I got 3 bulbs - so out of pocket.

I really can't be bothered to try and deal with these people regarding the wrong order as I waited long enough for it but I will be sending a copy of my correspondence with them to the Trading Standards. Appalling service despite emailing twice, using their complaints board once and ringing on 7 seperate occasions - noone had the decency to call me. I managed once to get someone who then quickly talked over me saying a pallet had arrived and the order would be out that day - I didn't receive a thing until 3 weeks later to that call.

Won't be using them again and will be contacting Trading Standards as well regarding this disgraceful service.

Comments

  • ljonski
    ljonski Posts: 3,337 Forumite
    i thought they had gone bust and then the owner restarted the company very recently?
    "if the state cannot find within itself a place for those who peacefully refuse to worship at its temples, then it’s the state that’s become extreme".Revd Dr Giles Fraser on Radio 4 2017
  • Gigervamp
    Gigervamp Posts: 6,583 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    There was a thread on here last year about them. You're not the only one to have had problems with them.

    We won't touch them with a bargepole now. We found that Flytesofancy were really good.
  • Dr._Shoe
    Dr._Shoe Posts: 563 Forumite
    Why are you ordering light bulbs from a poultry company?
  • meer53
    meer53 Posts: 10,217 Forumite
    Tenth Anniversary 10,000 Posts Combo Breaker
    Dr._Shoe wrote: »
    Why are you ordering light bulbs from a poultry company?

    To keep their chickens warm of course. What a silly question.
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