Scottish Power are comedy gold...

Hoof_Hearted

They can't get anything right. Just in one week:

1) They issued a bill based on my (actual) reading but I hadn't given them one.

2) The bill total and the total deducted from my account (online) are different amounts. The person I spoke to had no understanding of what I was on about.

3) I managed to get a refund of a large credit back to my bank account (hooray) but the amount was then re-credited to my account. This leaves me hundreds of pounds in credit when I am slightly in debit.

I don't think I'll complain.

I honestly do not know how this business survives. I guess the vast profits they make absorbs the losses through incompetence.

Cardew

Until their new computer system was installed(about a year ago) they were fine and attracted little criticism.


Now they are a disaster area!