We’d like to remind Forumites to please avoid political debate on the Forum.

This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.

📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!
The Forum now has a brand new text editor, adding a bunch of handy features to use when creating posts. Read more in our how-to guide

Equifax Website Problem?

Hi all,

I'm a regular user of Equifax and i can't seem to load the website fully, It doesn't load the yellow login button at the top right and its terribly slow, Is anyone else having this issue? I'm trying to determine if its just me.

Comments

  • anna42hmr
    anna42hmr Posts: 2,901 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    mejjo203 wrote: »
    Hi all,

    I'm a regular user of Equifax and i can't seem to load the website fully, It doesn't load the yellow login button at the top right and its terribly slow, Is anyone else having this issue? I'm trying to determine if its just me.

    I am finding the same too, I have also tried logging into the member centre via the site map page and just does not seem to load at all.
    MFW#105 - 2015 Overpaid £8095 / 2016 Overpaid £6983.24 / 2017 Overpaid £3583.12 / 2018 Overpaid £2583.12 / 2019 Overpaid £2583.12 / 2020 Overpaid £2583.12/ 2021 overpaid £1506.82 /2022 Overpaid £2975.28 / 2023 Overpaid £2677.30 / 2024 Overpaid £2173.61 Total OP since mortgage started in 2015 = £37,286.86 2025 MFW target £1700, payments to date at April 2025 - £1712.07..
  • mejjo203
    mejjo203 Posts: 112 Forumite
    Thank you for your reply,

    Its good to know its not just me, I've had trouble the past 3 days now.. Not good when your paying for a monthly service.
  • I tired to create an account with them 2 days ago, i entered all my details correctly and it came back that it could not identify me and i had to call.

    I was only going to use the free 30 days trial via quidco for the cash back and the cancel the subscription within the 30 days. I use noodle normally to check my file and annually pay the £2 fee to the other two robbing subscribing CRA.
    Finally dealing with debt: 01.01.2015 -£10,562.:(
    01.02.15-£8820 01.03.15-£8066 01.04.15 £7036 01.05.2015- 6128 01.06.15 £4957

    Pay ALL your debt off by Xmas 2015! #59- £5605/[STRIKE]£10,562[/STRIKE] 53%
    2015: Sell £1000 #69 £510.97/1000
    Virtual sealed pot challenge #24 £32.19/£300
  • anna42hmr
    anna42hmr Posts: 2,901 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    Looking at the Twitter feed for @askequifax looks like others having problems too, have tweeted them and they've asked me to confirm int provider and exactly what happens so they can look into.
    MFW#105 - 2015 Overpaid £8095 / 2016 Overpaid £6983.24 / 2017 Overpaid £3583.12 / 2018 Overpaid £2583.12 / 2019 Overpaid £2583.12 / 2020 Overpaid £2583.12/ 2021 overpaid £1506.82 /2022 Overpaid £2975.28 / 2023 Overpaid £2677.30 / 2024 Overpaid £2173.61 Total OP since mortgage started in 2015 = £37,286.86 2025 MFW target £1700, payments to date at April 2025 - £1712.07..
  • The login is hopelessly slow at the best of times.

    Today, I couldn't see login button on ipad. Saw it on laptop, times out when used.

    Rubbish...
    :beer:
  • mejjo203
    mejjo203 Posts: 112 Forumite
    I can't even get through to them on the phone.. Terrible service, they haven't even made customers aware that there is an issue.. We are left wondering.
  • Really great information on your forum with great topic with discussion. Thanks
  • anna42hmr
    anna42hmr Posts: 2,901 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    The log in button has returned! managed to log in this morning which is good news, still slightly slow but at least i can get into equifax report now.
    MFW#105 - 2015 Overpaid £8095 / 2016 Overpaid £6983.24 / 2017 Overpaid £3583.12 / 2018 Overpaid £2583.12 / 2019 Overpaid £2583.12 / 2020 Overpaid £2583.12/ 2021 overpaid £1506.82 /2022 Overpaid £2975.28 / 2023 Overpaid £2677.30 / 2024 Overpaid £2173.61 Total OP since mortgage started in 2015 = £37,286.86 2025 MFW target £1700, payments to date at April 2025 - £1712.07..
  • happy_bunny_2
    happy_bunny_2 Posts: 4,488 Forumite
    Me too. Its always slow...
    :beer:
This discussion has been closed.
Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 354.3K Banking & Borrowing
  • 254.4K Reduce Debt & Boost Income
  • 455.4K Spending & Discounts
  • 247.2K Work, Benefits & Business
  • 603.9K Mortgages, Homes & Bills
  • 178.4K Life & Family
  • 261.4K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16.1K Discuss & Feedback
  • 37.7K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.