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Pip - Appeal stage advice

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Hello all,
I am looking for advice regarding the appeal stage for PIP for my partner. The claim was made resulting in an award for standard rate of care and nil for mobility. Having looked at the decision notice and being knowledgable of the descriptors we asked for a reconsideration giving thorough explanations of each descriptor we disagreed with giving some strong examples of where things have gone wrong in day to day life and this was turned down. (At lightning speed I might add - turn around was under 2 weeks!)

Now its time to appeal. We will be submitting a similar type of document with similar evidence and will include a weekly diary and meds list but my main concern is the stress levels that these processes cause my partner and the negative effect on her health. My question is can we submit a paper only appeal or could I represent at the appeal so that my partner does not have to attend and risk her health further?
Thank you in advance!

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