Samsung TV won't connect to internet

john_white

For some reason my smart tv no longer connects to the internet.


It was fine at the weekend, nothing has changed but the tv gives a message stating it can connect to the router, but not the internet, contact your ISP. I did this, via the online support and they said the connection was fine. Given that every other device connects I had to agree.


I installed the latest firmware, the tv downloaded it despite saying it wasn't connected to the internet.


I have tried switching it all off and on again. No joy.


Anyone else having this issue?

Tabatha_Kitten

Same here. ITV player working but nothing else is. Just found this on google:
http://www.myce.com/news/smart-tv-mayhem-sony-samsung-users-central-servers-go-75137/

Couple of people moaning on their facebook page too

john_white

I have contacted Samsung, apparently it's a global issue with D and ES range tvs.


Shame they can't put a service update on the website, the message suggests it's the ISP at fault which it clearly isn't, wastes a lot of peoples time!

enfield_freddy

you are not going to the internet , just to samsung


people are now asking why they have to go thru samsungs servers , instead of directly to sites or feeds


seems Samsung are monitoring you

aerostar

http://www.theregister.co.uk/2015/02/26/samsung_sony_tv_outage/