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mark against mt credit file but no info given?

I've recently viewd mt credit report in prep for a mortgage (wanted to check to get an idea on how good/bad it is!)
There is a mark against me for a late/non payment (??) but it does not state any details - just 'Lendor contacts unknown'

How do i rectify this if i have no idea who it is??

Also, ive read conflicting info on accessing your credit file. Does this infact affect your credit rating too in a bad way?

Manty thanks

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