travel republic wrong prices

curlysan

I booked 2 hotel rooms on travel republic 3 days ago in Portugal . ..had confirmation emails for both.. Today I have messages saying the price was an error.. And I can either pay the extra £600 per room , or cancel and get a full refund, or rebook something else with a 5% discount... Can they do this as booking was confirm

Sorry I seem to have posted in wrong forum.. 1 st posting too .

pogofish

So how is this any kind of deal or bargain?

https://forums.moneysavingexpert.com/discussion/3408003


The main Overseas Forum would be the better place for this!

bagand96

10 Website accuracy

We endeavour to ensure that the details of all products, including prices, displayed on our websites are accurate. However, given the high volume of flights, hotels and other products offered it is inevitable that, in exceptional cases, mistakes will arise. We cannot accept liability for these errors. This is because the information which you are shown is being transmitted effectively live from the relevant travel provider’s IT system.

Notwithstanding the above, in cases where details other than price are materially incorrect we will offer you the choice of continuing with your booking or cancelling with a full refund of money paid on that booking only.

Where inaccuracies relate to the understatement of the price of a specific product you will be offered either a full refund of money paid on that booking only or the opportunity to maintain that booking on receipt of the additional payment which is necessary.

Of course they can do it, as covered in the T&C's you agreed to when booking.

Was the price obviously far cheaper than other agents?