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Dual House Insurance?

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Comments

  • HomeServe_company_representative
    HomeServe_company_representative Posts: 114 Organisation Representative
    Hi r_i_c

    I’m very sorry to learn of your sad loss having read your posts. We’d be more than happy to help you with any queries relating to cover and assist you as best we can. Please do get in touch with us at a convenient time and we’ll be sure to contact you as a priority. Our contact details can be found on our profile page.

    Kind regards

    Famena
    Here To Help Team
    HomeServe
    “Official Company Representative
    I am the official company representative of HomeServe. MSE has given permission for me to post in response to queries about the company, so that I can help solve issues. You can see my name on the companies with permission to post list. I am not allowed to tout for business at all. If you believe I am please report it to forumteam@moneysavingexpert.com This does NOT imply any form of approval of my company or its products by MSE"
  • dacouch
    dacouch Posts: 21,636 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    HomeServe_company_representative wrote: »
    Hi r_i_c

    I’m very sorry to learn of your sad loss having read your posts. We’d be more than happy to help you with any queries relating to cover and assist you as best we can. Please do get in touch with us at a convenient time and we’ll be sure to contact you as a priority. Our contact details can be found on our profile page.

    Kind regards

    Famena
    Here To Help Team
    HomeServe

    Sums up Homeserve, even their social media department take five weeks to respond.
  • r_i_c
    r_i_c Posts: 278 Forumite
    dacouch wrote: »
    Sums up Homeserve, even their social media department take five weeks to respond.

    No, it's okay - I'm amazed that they picked up on this thread. I am to contact them but there's been so much to do, they are next in line for a phone call.

    Thanks to all.
  • dacouch
    dacouch Posts: 21,636 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    r_i_c wrote: »
    No, it's okay - I'm amazed that they picked up on this thread. I am to contact them but there's been so much to do, they are next in line for a phone call.

    Thanks to all.

    It's called Google Alerts and almost instantly alerts companies or anyone who signs up to it of an entry on a web page containing their company name or keywords.

    They would have known about your post 5 weeks ago but took no action until today when they decided to reply to numerous posts about them on MSE.

    With a company of Homeserves dubious past (Google them) you would expect them to be more on the ball although judging by their previous actions it's what you would expect of them.
  • HomeServe_company_representative
    HomeServe_company_representative Posts: 114 Organisation Representative
    Hi r_i_c

    Apologies for our delayed reply. As soon as you’re ready to get in contact please do and we’ll assist you.

    All the best

    Famena
    Here To Help Team
    HomeServe
    “Official Company Representative
    I am the official company representative of HomeServe. MSE has given permission for me to post in response to queries about the company, so that I can help solve issues. You can see my name on the companies with permission to post list. I am not allowed to tout for business at all. If you believe I am please report it to forumteam@moneysavingexpert.com This does NOT imply any form of approval of my company or its products by MSE"
  • r_i_c
    r_i_c Posts: 278 Forumite
    Oh I see, it's all of that 'meta' programming on google then? Anyway, I am due to contact Homeserve but the probate is running just now, so my hands are pretty full currently. Thanks.
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